Tag Results

  • From the referral fee frying pan into the advertising fire

    We kind of all knew it anyway, but just how much money a large insurance company like the Direct Line Group makes from referral fees still took my breath away. As we reported earlier this week, the group received £110m from solicitors in the three and a half years since January 2009. Call it £30m a year and extrapolate (the group’s market share is 19% of motor and 18% of home insurance) and you are looking at around £150m a year going from the pockets of solicitors to insurance companies for the privilege of receiving cases. And that’s before the £100m or so insurers make every year from credit hire referral fees.

    Thursday, 11 October 2012

Blog


AI can do the work but it cannot inherit the lawyer’s duty

What happens when lawyers delegate cognitive work to AI but remain personally responsible for judgements they may no longer have independently reasoned through?


How to make work experience meaningful

When I had the pleasure of work experience, I made tea, collected lunch and mostly watched someone work. I didn’t bother with the last three days. I am not sure they noticed.


Lawyer burnout is not inevitable: what to do differently

Burnout is not simply an unavoidable cost of being a lawyer. Law firms cannot talk seriously about burnout without talking about how they design the work.