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  • From the referral fee frying pan into the advertising fire

    We kind of all knew it anyway, but just how much money a large insurance company like the Direct Line Group makes from referral fees still took my breath away. As we reported earlier this week, the group received £110m from solicitors in the three and a half years since January 2009. Call it £30m a year and extrapolate (the group’s market share is 19% of motor and 18% of home insurance) and you are looking at around £150m a year going from the pockets of solicitors to insurance companies for the privilege of receiving cases. And that’s before the £100m or so insurers make every year from credit hire referral fees.

    Thursday, 11 October 2012

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Everything has changed. Nothing has changed

For the majority of Black and ethnic minority citizens in this country, legal services are still as hard to reach, as hard to choose, or as hard to trust, as they were years ago.


Will this be the Year of Lawtech?

If 2020 taught us anything, it is that lawyers will not disappear any time soon. Still, paper will gradually disappear in favour of digital tools, investment in technology and better ways of working.