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  • From the referral fee frying pan into the advertising fire

    We kind of all knew it anyway, but just how much money a large insurance company like the Direct Line Group makes from referral fees still took my breath away. As we reported earlier this week, the group received £110m from solicitors in the three and a half years since January 2009. Call it £30m a year and extrapolate (the group’s market share is 19% of motor and 18% of home insurance) and you are looking at around £150m a year going from the pockets of solicitors to insurance companies for the privilege of receiving cases. And that’s before the £100m or so insurers make every year from credit hire referral fees.

    Thursday, 11 October 2012

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Small steps, big impact: how SME law firms are making legal tech work

For SME law firms, the priority is turning the potential of tech into measurable impact: success is driven not just by the technology, but by how firms approach planning and implementation.


Why housing disrepair claims against councils have leapt by nearly 400%

Housing disrepair claims against councils have surged dramatically in recent years, with some areas reporting increases approaching a staggering 400%.


Client accounts: Opportunity, obligation and the risks in between

The profitability gap between well-run firms and the rest is not primarily a function of size, location or practice area – it is a function of financial management.