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  • From the referral fee frying pan into the advertising fire

    We kind of all knew it anyway, but just how much money a large insurance company like the Direct Line Group makes from referral fees still took my breath away. As we reported earlier this week, the group received £110m from solicitors in the three and a half years since January 2009. Call it £30m a year and extrapolate (the group’s market share is 19% of motor and 18% of home insurance) and you are looking at around £150m a year going from the pockets of solicitors to insurance companies for the privilege of receiving cases. And that’s before the £100m or so insurers make every year from credit hire referral fees.

    Thursday, 11 October 2012

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How burnout was my catalyst for serving lawyers instead of being one

As my legal career progressed, I began to realise the reality was very different than I had envisaged. I was in a constant state of stress, working very long hours. I normalised the stress, as it seemed to be everywhere I looked.


Virtual supervision – the modern dilemma

Virtual supervision is important, but it is very important that that supervision doesn’t become virtual, and not fit for purpose. So how do we guard against that?