
LeO: Unhappy clients turning to AI – but that might not be so bad
AI is acting as “an informal form of pre-complaint ‘triage’” that is more likely to influence consumers not to complain than to complain, according to Legal Ombudsman research.

SRA announces “pause” to compliance officer rule changes
The Solicitors Regulation Authority has bowed to pressure from the profession and announced a “pause” in its implementation of the new compliance officer rules.

Jail for criminal defence solicitor found guilty of drugs offences
A criminal defence solicitor who became involved with a client in the supply of cocaine and class C drugs is among three men to be jailed for multiple offences.

NAHL poised to wipe out debt after revenue and profits rise
Listed personal injury group NAHL is poised to be in a “net cash position” after increasing its revenue by 5% and its profit before tax by 31%.

Without-notice application was “not fairly presented” to judge
The High Court has set aside a decision to add a defendant and serve them out of the jurisdiction after finding the case was “not fairly presented” to the judge.

Law firm alliance will have chance to seek vote of no confidence in SRA
The newly formed SME & Boutique Law Firm Alliance will have the chance to call for a vote of no confidence in the SRA at next month’s Law Society AGM.

Exclusive: BSB pauses new applications to requalify by foreign lawyers
The Bar Standards Board is pausing work on new applications from foreign lawyers looking to requalify as barristers as it continues to struggle with the number of them.

First pilots under Online Procedure Rules go live
The first pilots under the Online Procedure Rules went live yesterday, covering digital possession claims in three county courts.

Legal profession has replaced ethics with ‘not acting illegally’
The legal profession has “tried effectively to outsource its soul to its regulators” by substituting acting ethically with the absence of illegality, a City law grandee has warned.

Firms warned over threshold for client interest payments
Law firms must be careful not to impose policies on client account interest that set too high a de minimis threshold, a senior reporting accountant has warned.









