Blog


Preparing people for the pace of technological change

6 July 2026

While technology often dominates the conversation, I believe the most important challenge facing law firms is not adopting new tools – it is preparing people to adapt alongside them.


Reorientation in the AI era must begin with the client

3 July 2026

Much of the discussion about AI in the legal industry focuses on technology: which tools to adopt and which tasks might get automated. But this misses the deeper story.


Awaab’s Law phase 2: New hazards council tenants can now claim for

1 July 2026

The conversation on housing disrepair is moving beyond damp and mould alone. With the rollout of phase 2 of Awaab’s Law, the scope of issues covered is expanding significantly,


Beyond PCP: Can regulators and lawyers work better together next time?

29 June 2026

Nearly a decade after the Financial Conduct Authority began investigating the car finance industry, the story of the PCP commission scandal is still unfinished.


Accountability has to live within governance, not with one person

26 June 2026

The assumption has long been that a COLP or COFA is personally exposed to the consequences of anti-money laundering breaches.


The SRA’s client money reforms: good intentions, questionable execution

24 June 2026

On the face of it, the SRA’s plans to tighten protections around client money sounds sensible. The detail, as ever, tells a more complicated story.


Recruitment, retention and reward in the legal accounts world

23 June 2026

Understanding the legal finance market is important – not just for those actively involved in it day-to-day but also for leaders within law firms.


From ‘year zero’ to £6.5m – how a law firm found its second life

19 June 2026

In 2018, I hit what I call ‘year zero’. On paper, Olliers Solicitors was a top-tier criminal defence firm but beneath the surface, I could see we were at a crossroads.


Linklaters’ chief growth officer takes the ‘blank sheet’ challenge

17 June 2026

In the third and final part of this series, Lucy Murphy, chief growth officer at magic circle firm Linklaters, outlines her vision for the law firm of the future.


The ‘blank sheet’ challenge, part 2 – what would you do differently?

16 June 2026

In the second part of this blog series, Shainul Kassam, managing director of small London firm Fortune Law, sets out how she would set up a law firm now.

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Blog


Preparing people for the pace of technological change

While technology often dominates the conversation, I believe the most important challenge facing law firms is not adopting new tools – it is preparing people to adapt alongside them.


Reorientation in the AI era must begin with the client

Much of the discussion about AI in the legal industry focuses on technology: which tools to adopt and which tasks might get automated. But this misses the deeper story.


Awaab’s Law phase 2: New hazards council tenants can now claim for

The conversation on housing disrepair is moving beyond damp and mould alone. With the rollout of phase 2 of Awaab’s Law, the scope of issues covered is expanding significantly,


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