Why not use this new age of technology to represent your client in court by simply logging on? However, with representation conducted from the privacy of your own space, just how ‘open’ might this process be?

I’ve been in the midst of change for most of my career. Change was the unintended consequence of getting into PI. Change became intentional when I stepped into a senior operational role.

Whilst there may be evidence that the insurance market for solicitors is starting to harden, with competition between insurers now far more evident, the headline is not straightforward to answer.

Most companies have seen an increase in the number of subject access requests being made, some considerably so. The more challenging requests were often driven by pending legal action.

As the world of legal practice moves from a state where innovation is not just rewarded but expected as a norm by commercial clients, the question of what innovation looks like becomes vitally important.