The first year of Making Tax Digital for VAT, known as the soft landing period, ends this April. During these first 12 months, firms without a compliant legal accounts package have used bridging software.

The relationship between a lawyer and a consumer has always been built on trust. As a result, consumers turn to their lawyer to handle their most personal affairs in a way that is right for them.

Go back a year and look at what the legal industry predicted 2019 would hold. Process automation, document review and blockchain-backed smart contracts were all mooted, and they have been making an impact.

The month of January will see law firms set some clear objectives over the 12 months that lie ahead. One of the biggest questions will no doubt be: ‘How do we grow our conveyancing department?’

“I hope you don’t mind me asking but isn’t mid-December an odd time to hold a strategy meeting?” asked ColdHeart, North Pole Logistics’ head of elfin resources. “I mean, isn’t it a bit close to ‘The Big Day’?”