
Preparing people for the pace of technological change
While technology often dominates the conversation, I believe the most important challenge facing law firms is not adopting new tools – it is preparing people to adapt alongside them.

Reorientation in the AI era must begin with the client
Much of the discussion about AI in the legal industry focuses on technology: which tools to adopt and which tasks might get automated. But this misses the deeper story.

Awaab’s Law phase 2: New hazards council tenants can now claim for
The conversation on housing disrepair is moving beyond damp and mould alone. With the rollout of phase 2 of Awaab’s Law, the scope of issues covered is expanding significantly,

Beyond PCP: Can regulators and lawyers work better together next time?
Nearly a decade after the Financial Conduct Authority began investigating the car finance industry, the story of the PCP commission scandal is still unfinished.

Accountability has to live within governance, not with one person
The assumption has long been that a COLP or COFA is personally exposed to the consequences of anti-money laundering breaches.








