How a good customer journey can put your business on the map
Good customer service should be a priority for any business and, if you want to stay ahead of the competition, something that’s constantly under review.
The CAT’s welcome boost for the funding industry
There was welcome guidance from the Competition Appeal Tribunal this week for funded cases looking for certainty following PACCAR, with the renegotiated Sony litigation funding agreement upheld as lawful.
The promising prospects and potential pitfalls of AI in the legal industry
The legal industry, steeped in tradition, precedent, and the intricacies of human interpretation, is witnessing an increasingly apparent integration of artificial intelligence as the digital era progresses.
Avoid the blues this Christmas with a healthy bank balance
Christmas and cash flow do not go hand-in-hand. Fewer trading days, office closures, annual leave, the season for illnesses, darker days so more lights on, etc.
The no-cost marketing strategy all SME law firms can adopt
Most firms plan to invest more time and money on marketing strategies, but what about SME firms that are feeling squeezed and have neither the resource nor budget to increase their marketing activity?
