Legal News

SRA: “Major shortcomings” in high-volume consumer claim work

The SRA is developing materials to help law firms handling high-volume consumer claims improve how they onboard clients after major research showed significant shortcomings.

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SRA outlines further tightening of complaints-handling rules

New rules requiring law firms to give clients a timeline for resolving complaints they have made, and provide regular updates, have been proposed by the SRA.

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Motor finance redress delay “could send more cases to court”

Delays to the motor finance redress scheme – possibly into 2028 and beyond – show that consumers need representation more than ever, claimant lawyers have argued.

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KC wins appeal against disbarment over Oxford University lie

The High Court has overturned the disbarment of a barrister who lied in an interview and on a CV 13 years ago that he had attended Oxford University.

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Blog


Reorientation in the AI era must begin with the client

Much of the discussion about AI in the legal industry focuses on technology: which tools to adopt and which tasks might get automated. But this misses the deeper story.


Awaab’s Law phase 2: New hazards council tenants can now claim for

The conversation on housing disrepair is moving beyond damp and mould alone. With the rollout of phase 2 of Awaab’s Law, the scope of issues covered is expanding significantly,


Beyond PCP: Can regulators and lawyers work better together next time?

Nearly a decade after the Financial Conduct Authority began investigating the car finance industry, the story of the PCP commission scandal is still unfinished.