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Despite decades of multi-million pound investments in technology, have actual case loads/productivity improved at the same rate as the system complexity or spend? Covid-19 allows us to think differently.

What are the dynamics now at play in the legal sector and how must law firms adapt in order to survive the lockdown and prepare themselves to thrive again as the economic storm clouds start to lift?

If 2019 was the year that legal tech boomed on the investment side, we predict that 2020 will be the year this tech is adopted en masse by lawyers themselves.

I’m sure the past four weeks in particular have been the most difficult faced by most businesses – no matter how big or small, no matter what line of work.

The good news for the legal community is that, whilst overall online traffic remains comparatively low, we are seeing certain areas of strong performance.

Working from home is a new challenge for many, but as long as reasonable steps are taken to ensure clients are protected and standards of compliance are met, it does not need to be daunting.

Coronavirus is having a profound effect upon many facets of society and everyday life, not least in terms of how people work now that most office-based employees are working from home.

Having a cloud-based system can provide workers with incredible flexibility. However, there are many things that a firm should be aware of before making the transition to the cloud.

Human error is a leading cause of reported data breaches in the legal industry, and mistakes like sending an email to the wrong person can have serious consequences under data privacy laws.

In light of the evolving coronavirus situation, it’s important that you take appropriate steps to reassure your clients that it’s business as usual wherever possible.