One of the south-coast’s leading law firms has chosen Legal Futures Associate TikitTFB as its new solution provider after deciding to move away from its Axxia system provided by LexisNexis.
Eric Robinson Solicitors, a 130-user practice which provides a range of private and commercial legal services to the south-coast region, has chosen to implement Partner for Windows from TikitTFB.
Along with full case and practice management capabilities, the new system will provide the firm with intelligent e-mail and document capture, seamless integration with BigHand digital dictation, online case tracking for clients and e-marketing capabilities using Tikit’s eMerge solution.
In addition, to support the firm’s highly successfully legal aid practice, Partner for Windows’ comprehensive Legal Services Commission functionality will help to streamline the labour-intensive administration of publicly funded cases.
The firm embarked on a rigorous review process of vendors, including Pilgrim, IRIS and LexisNexis, after attending the Legal IT Show in 2010. It assessed a number of Partner for Windows reference sites and attended the TikitTFB 2010 user group meeting, before completing the selection process.
Ross Sergeant, IT Manager at Eric Robinson, said: “TikitTFB has proven to be the right choice of IT partner for the firm moving forward. Partner for Windows has a great range of functionality that will allow us to centralise and push out firm-wide processes and procedures across our six offices, which we haven’t been able to achieve with our current system.
“With the scope of additional solutions that TikitTFB can offer through its relationship with Tikit and other strategic partners, there is huge potential to adapt the system as our requirements change and grow.
“The review process not only looked at the capabilities of the product but also at the business itself and their long-term approach to development and cultivating client relationships. After attending the user group meeting last year, it was refreshing to see such a positive atmosphere where users can actively contribute to the development of the system they are using, and know that they are being listened to.”
Eric Robinson joins Kingsfords, Irvings, Dickinson Manser and Godwins, who have also moved from LexisNexis Axxia to Partner for Windows.