Tikit helps Linklaters implement global template and Microsoft Office 2010 upgrade

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15 February 2012


Tikit, one of the largest independent suppliers of IT solutions to law firms, has announced that it provided the software and related services for a global template update as part of a Microsoft Office 2010 upgrade for Linklaters LLP, one of the world’s leading law firms.

With 27 offices in 19 countries, and more than 5,000 employees, the Microsoft Office suite and customised Linklaters desktop are critical to ensuring Linklaters applies consistent, international standards to all of its transactions.

This ensures quality service around the globe, irrespective of the location of the transaction or the lawyers involved, making it easier for the firm’s clients to conduct business effectively.

The introduction of Office 2010 has provided additional opportunities to improve template management and ensure global consistency, and upgrade the firm’s IT infrastructure. Moving from physical equipment (ie, servers) to a virtualised environment has reduced both cost and the firms’ carbon footprint.

Following a formal request for proposal process, Tikit was selected to provide the Template Management System (TMS) solution to deliver all Linklaters-branded templates and related functionality in an Office 2010 environment.

One of Tikit’s flagship products, TMS allows firms to reduce the amount of in-template code and the number of templates that have to be managed. An administrator tool enables support teams to make simple changes to templates quickly and without requiring any development resource, ensuring increased productivity and reduced risk.

Ian Makey, the Office 2010 project sponsor at Linklaters, said: “The Office 2010 upgrade was a complex project for Linklaters, with the potential to adversely impact client service if not done well. It was important to take the opportunity to improve the effectiveness of our solutions, and to simplify and standardise our templates.

“The use of Tikit TMS provides us with a simple way of managing, updating and building templates that supports Linklaters geographic diversity.”

Tikit CEO David Lumsden said: “We are delighted that a law firm of Linklaters’ size and reputation in the market has chosen Tikit TMS as part of its major Office 2010 upgrade. At a time when top 100 law firms are looking to enhance efficiency and streamline the management of processes and systems, Tikit TMS offers consistency of document templates across multiple locations and languages.”



Legal Futures Blog

Inbound marketing for law firms – For those about to flock

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Written in honour of Malcolm Young, recently deceased founding member of AC/DC, there are nine references to AC/DC songs throughout this article. We will send a £20 iTunes voucher to the first person who gets in touch to tell us what they are. The forces that are driving change in the legal profession are wide and varied. The ability of law firms and individual solicitors to respond positively and innovatively to these challenges will determine who survives and prospers. Competition for new business is fierce, a dog eat dog world, one might say. Which brings us to AC/CD. Not my favourite rock band, but an acronym for Attract, Convert, Close and Delight – the four pillars of inbound marketing.

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