Stephens Scown selects Pilgrim’s LawSoft to replace Aim Evolution PMS

Print This Post

14 July 2011


Stephens Scown LLP is one of the leading firms of solicitors based in Devon and Cornwall offering a broad range of expert business and personal legal services, with over 30 partners and 230 staff based in offices in Exeter, St Austell and Truro.

Having previously used the AIM Evolution system for over 12 years and facing an uncertain future with their existing supplier, Stephens Scown’s project team decided to conduct a full and formal review of the market and selection of a new practice management system (PMS).

Stephens Scown had a number of significant drivers within the selection process:

  • Front-office staff required improved access to financial information and key performance indicators, a comprehensive e-mail and document management tool and improved billing and time-recording facilities.
  • The finance team required significant improvements in reporting together with overall improvements in best practice across all functions.
  • The IT team expressed a preference for a Microsoft SQL-based solution so that all databases in the firm operate on one common technology platform.
  • The Stephens Scown marketing and business development team was looking for a strategic marketing toolkit to support the future development of the practice

Stephens Scown ICT manager Dean Mostert said: “As a practice, we embarked on a very thorough selection process to rank the suppliers under consideration and Pilgrim came out head and shoulders above the rest. The marketing module in particular was well ahead of other systems and LawSoft’s intuitive interface was seen as crucial for our user acceptance.

“Aside from this, our interaction with Pilgrim staff left us feeling confident that we would be able to form a trusted working relationship with them which was evidenced in the advice we took from their existing users.”

Matt Fiske-Jackson, Pilgrim’s regional business development manager, added: “As a large and dynamic multi-site, multi-disciplinary practice, seeking a full practice management system with all the bells and whistles, we were confident that LawSoft would be a good fit for Stephens Scown and we look forward to a long and successful relationship with them in the years to come.”

Pilgrim Systems is a Legal Futures Associate.

Tags:



Leave a comment

* Denotes required field

All comments will be moderated before posting. Please see our Terms and Conditions

Legal Futures Blog

How to make a case to the unconverted

Jonathan Whittle

The prospect of change is a daunting one, whether you’re a global firm or a small one. You might think that your firm’s working practices are fine, or that there’s no value in altering the way you do things because of the disruption it would cause. You might even see the benefits of using a different methodology, but still refuse to put the effort in to implement it – and you wouldn’t be alone. From our research in the 2016 report, The Riddle of Perception, we know that 73% of lawyers believe that adapting to change is not where their strength lies. However, it’s no longer optional.

November 16th, 2017