Leading rehabilitation case management company Health and Case Management Ltd (HCML), a Legal Futures Associate, has completed a major restructuring exercise with the appointment of a new chief operating officer.

Simon Dawson, a claims processing expert with more than a decade’s experience in senior operational and commercial leadership roles, said he would expand HCML’s client portfolio and establish market-leading workforce management propositions to corporate markets.

He added: “The changing landscape in personal injury requires a complete re-think in how medical reporting services and rehabilitation are delivered and with the new significant partnerships secured, I am confident HCML’s established and proven product offerings will play a pivotal role in that change.”

HCML’s CEO Keith Bushnell, said: “Simon is the final part of of restructuring jigsaw, his experience and knowledge will bring a different dimension to the company and ensure the current services HCML offer will be market leading over the next few years.

“HCML have recently gone through a restructuring and secured new industry partnerships to expand our intensive case management and rehabilitation services, as well as developing further the initial medical assessment product to insurers.”

Mr Dawson comes to HCML from ACM, the claims management arm of BGL Group Company, the personal lines insurance brokers. At ACM he developed an in-depth knowledge of claims processing. Focused on commercial development and supply chain management, he was responsible for in-depth industry reviews undertaken through robust procurement disciplines.

The understanding gained of the personal industry market and the supporting medical services was integral to optimised commercial management of not only claims processing but also the development of innovative market propositions.


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