Property services and technology specialist ETSOS has made a New Year’s resolution to help its law firm clients win more conveyancing business. It has launched a video demonstration showing how its free Quotation and Referral System (QRS) can transform the interaction with potential clients ringing in for conveyancing quotes.
Using QRS, firms can generate a detailed quote in about a minute, with the ability to instantly email a fully formatted PDF to the prospect with an in-built ‘click to accept’ option. Fee scales and preferred search bundles are all user-definable to allow accurate tailoring of costs and deliverables.
Commenting on the impact of the system, regular user Callum Haynes of QualitySolicitors Talbots says:
“Today's consumer demands a fast and efficient service from everyone connected with their property sale or purchase. Using the ETSOS Quote and Referral System has been a revelation in that respect. Previously, we worked off a spreadsheet in order to capture and generate quotes. From a customer perspective, this delayed quotations as it was extremely time-consuming. However, QRS has made such a transformation: we can generate quotes, via email or letter at the touch of a button whilst on the telephone with the customer. Not only that, we can track and monitor them to make sure everything is progressing as it should. All of this benefits our customers, but it is so simple to use, the time it has saved me, it really is a godsend!”
The ETSOS QRS video can be viewed from here – http://www.etsos.co.uk/default/index.cfm/conveyancers/etsos-referral/