Peppermint Technology today announces the appointment of David Thorpe as Director of Business Development. Since its launch in 2011 the legal technology new entrant has experienced an immense amount of interest in its Legal Service Platform. The platform is a new generation end-to-end business platform for legal providers built on Microsoft Dynamics CRM 2011.
Arlene Adams, Peppermint Technology CEO, says:
“David brings a wealth of market experience and knowledge to Peppermint. His appointment reflects the influx of demand we are seeing for the Peppermint Platform. A highly experienced player in the UK Legal market, David was quick to recognise the unique value of the Peppermint Platform that brings together applications, content, collaborative working and transactions in one single system.”
“I have spent the last 30 years helping law firms become more efficient. Arguably, law firms today face a bigger challenge now than at any time over that 30 year period: There is a global recession; there is more competition for business; there are ABSs entering the market and more and more clients are demanding Alternative Fee Arrangements (AFAs) and other billing variants from their law firms.
“Traditional legal software products are designed to focus on the back office. While this is important and is something that the Peppermint Platform delivers very well, the real value of Peppermint is how it enables legal providers to transform the client experience. The Platform recognises the power of data and connects together data, applications, people and process in one system centred round a single client profile. The result is transformational. By using the Platform legal providers can start to offer clients an ‘Amazon-like’ experience in legal services.
“This is the first platform I've ever seen with this focus and it's revelatory. Of course efficiency and cost cutting is important but that will inevitably lead to a dead end; someone somewhere will always find a way to provide the work at a lower cost. By adding value to the experience of the client, law firms using the Peppermint Platform have a USP which doesn't depend on forever finding cheaper delivery options.
“It's been a long time since I was as excited by a software proposition as I am about Peppermint. I am really looking forward to taking the message to the market and working with the outstanding team at Peppermint.”