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Material information and the case for intelligent client onboarding

Upfront information means work traditionally undertaken after an offer is accepted will need to happen earlier. And that fundamentally changes the role of client onboarding.


When the person who needs help is the partner

A law firm can have excellent support on paper and still have a serious gap. The gap is the person who cannot imagine using it.


SRA supervision and AI: what firms will be asked to prove

AI intensifies scrutiny of whether firms can demonstrate that they were in control of the systems through which legal services were delivered.