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Dear CRM Agony Uncle: How a failure to fully update might be spelling the end for this relationship

DEAR CRM AGONY UNCLE, I don’t want to admit it – but I don’t always tell my CRM the whole truth and I think it’s ruining my relationships.

January 11th, 2018 | Comments Off on Dear CRM Agony Uncle: How a failure to fully update might be spelling the end for this relationship

Why lawyers really have to stop hating CRM

Customer Relationship Management systems have the potential to give firms a huge competitive advantage – but all too often they don’t because the data being entered is partial, patchy or out of date. Firms have a lot to gain if they can raise the consistency and quality of data entry, argues Simon Elven. The trick lies in utilising software that makes it a painless process.

January 9th, 2018 | Comments Off on Why lawyers really have to stop hating CRM

Tikit retains its ISO 9001 certification for global Support Desks for eighth consecutive year

Tikit has retained ISO 9001:2008 accreditation for all of its support offices in the UK, Canada and Australia.

January 4th, 2018 | Comments Off on Tikit retains its ISO 9001 certification for global Support Desks for eighth consecutive year

Tikit webinar: PwC, Tikit and Introhive on building better relationships with your CRM

Cracking the user adoption challenge is the first step to harnessing the power of your CRM system. If the system is being used properly, what exactly can users expect to gain which will help them manage their relationships?

January 2nd, 2018 | Comments Off on Tikit webinar: PwC, Tikit and Introhive on building better relationships with your CRM

Tikit Carpe Diem delivers timekeeping platform of choice for law firms

More than 50 per cent of Tikit’s North American law firm clients have migrated to its new generation Carpe Diem timekeeping platform since its introduction two years ago, the business announced today. Tikit is a leading provider of technology solutions for law and professional services firms, and currently a further twenty per cent of its clients are in the process of upgrading to the new platform. Several new firms have also recently joined the Carpe Diem family including Atlanta-based IP boutique Meunier Carlin & Curfman LLC.

December 14th, 2017 | Comments Off on Tikit Carpe Diem delivers timekeeping platform of choice for law firms

ILTA O365 white paper Getting Ready: The Lowdown on Office 365 Compatibility, December 2017

As more firms think about enabling their attorneys to work on any device at any time, more and more CIOs could make the mistake of assuming that Office 365 will instantly give them everything they need. First you need to understand the limitations of Office 365 before you charge headlong into the cloud.

December 14th, 2017 | Comments Off on ILTA O365 white paper Getting Ready: The Lowdown on Office 365 Compatibility, December 2017

Tikit takes to the streets of London with more than 12,000 lawyers for the London Legal Walk

Tikit, part of BT Group and leading provider of technology solutions for law and professional services firms will join thousands of legal professionals today in an aid to raise money.

May 22nd, 2017 | Comments Off on Tikit takes to the streets of London with more than 12,000 lawyers for the London Legal Walk

Tikit Announces Strategic Partnership with Introhive

Tikit, part of BT Group and leading provider of technology solutions for law and professional services firms, and Introhive, a supplier of data automation and relationship intelligence software for CRM, today announced a strategic partnership which will leverage Introhive’s capabilities with law firm customers. The focus on quality data, a pre-requisite for successful business development, as well as end user adoption can be successfully driven through Introhive’s technology.

May 17th, 2017 | Comments Off on Tikit Announces Strategic Partnership with Introhive

Batchelors and Grant Saw Solicitors LLP invest in Tikit P4W

Tikit, a global provider of technology solutions to legal firms, today announced that Batchelors Solicitors and Grant Saw Solicitors LLP have each invested in Tikit P4W and Tikit Connect for practice, case management, and CRM.

April 24th, 2017 | Comments Off on Batchelors and Grant Saw Solicitors LLP invest in Tikit P4W

Tikit announces record year for mid-market legal tech sales

Tikit, a global provider of technology solutions to legal firms, today announced a record year for its mid-market P4W sales team. The news follows a record Q3, with key major new business wins from Clarion, the Wilkes Partnership, Blandy & Blandy LLP, Dawson Cornwell, HSR Law, and Fletcher Day. This brings significant new P4W client acquisitions to 15 so far in financial year 2016/17 with several more major signings expected before the end of March. Richard Higgs, Sales Director at Tikit, said “we have seen a significant increase in the uptake of our P4W practice and case management system this year; particularly amongst firms in the 100-500 user sector. Firms want to invest with a supplier that has a solid track record, demonstrable investment in the product, and, above all, a satisfied client base with willing reference sites. P4W is the obvious choice for many of these firms; providing comprehensive functionality with the flexibility to deal with increasing client demand, and the challenges the future has to bring.”

March 8th, 2017 | Comments Off on Tikit announces record year for mid-market legal tech sales