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Some 60% of conveyancing firms refuse to give fee quotes over the phone and, whether they do or not, the majority then fail to follow-up with their prospective client, ‘mystery shopper’ research has revealed.

A new video platform has been hailed as the “missing link” in improving the ability of direct access barristers to attract more clients. Virtual chambers ShenSmith has been trialling ODRO Vision.

A criminal law firm has teamed up with a technology company to launch what it said is the first app to digitise the work of criminal lawyers, even when they are working offline in prisons or police stations.

Emerging countries and large corporations will lead the way on court technology while the UK and USA lag behind, experts at the Global Law Summit in London have predicted just a week after the Civil Justice Council unveiled its blueprint for online dispute resolution.

International law firm Stephenson Harwood LLP has selected LexisNexis® Redwood Analytics® as the firm’s solution of choice for its management reporting and business intelligence platform. The solution will be deployed in the firm’s London office and used to manage business operations around the world.