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‘Named and shamed’ barrister caused more complaints than any law firm
Tuesday, 14 June 2016‘Named and shamed’ barrister Tariq Rehman has come top of the latest table of complaints about lawyers published by the Legal Ombudsman. He was subject to more complaints than the combined total recorded for the country’s two largest consumer law firms, Irwin Mitchell and Slater & Gordon.
Tags: complaints, Legal Ombudsman, Tariq Rehman
Posted in Latest news, Legal Ombudsman, Regulation
Blog
Fixed recoverable costs: Sacrificing justice for predictability?
The extended fixed recoverable costs regime is failing to achieve its stated objectives. Instead of promoting fairness and efficiency, the rules are creating anomalies that undermine justice.
Expectations keep rising, so prioritise client experience
Law firms are facing growing pressure to place greater focus on client experience or risk falling behind in an increasingly competitive legal market.
Want sustainable growth? Look to operational excellence
Many firms are being forced to reassess where growth will come from. Increasingly, the answer lies in operational excellence: creating capacity from existing teams.
