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On 30th April 2021, The British Conveyancing Awards announced which law firms, teams, individuals, and legal technology providers were shortlisted for the seventeen separate categories for this year’s awards. The judges have factored in the uncustomary nature of the past year, by considering how the nominated candidates have worked through such adversities to best support their staff and clients.

Perfect Portal and Redbrick Solutions have combined their technology to provide their mutual clients with the platform to convert more leads whilst offering an enhanced consumer experience.

The leading mobile app provider in the legal industry, Perfect Portal has launched a new feature for consumers to make payments via a firm’s mobile app. The unforeseen circumstances of the past year have comprehensively impacted the way industries model their business. It isn’t a matter of rolling with the punches, but in fact working smarter: those that succeed during adverse conditions acclimatise to best fit the needs of their clients.

We live in a digital world where technology and mobile apps have fundamentally transformed nearly every aspect of our lives. Your customers have changed as well as their expectations; they are eager for information, expect clarity, transparent pricing and want to be updated on their case progress.

The transparency agenda is much more than the figures you put on your website; it all comes back to communication, the root of so many lawyers’ problems if you look at the types of complaint that go to the Legal Ombudsman.