Tag Results
What a better client journey looks like
Friday, 19 June 2026Perfect Portal’s latest guide, The Experience Gap: Rethinking Client Onboarding for Modern Law Firms, explores the challenges surrounding onboarding and what a more connected client journey can look like in practice.
Tags: Perfect Portal
Posted in associate news
Is client onboarding actually working for you?
Tuesday, 9 June 2026As firms continue to look for ways to improve both internal efficiency and client experience, onboarding presents a clear opportunity for change. Rethinking how the process is structured and connected in practice can help reduce friction and create a more consistent starting point for every matter.
Tags: Perfect Portal
Posted in associate news
Perfect Portal launches “The Experience Gap” guide to explore the modern legal client journey
Wednesday, 3 June 2026Perfect Portal has announced the launch of its latest guide, The Experience Gap: Rethinking Client Onboarding for Modern Law Firms.
Tags: Perfect Portal
Posted in associate news
Client onboarding in law firms: Bridging the gap between process and reality
Wednesday, 22 April 2026Client onboarding has long been recognised as one of the most process-driven stages of a legal matter. It is where compliance requirements are met, information is gathered, and instructions are formally confirmed.
Tags: Perfect Portal
Posted in associate news
Why client onboarding still frustrates both clients and law firms
Friday, 27 March 2026Onboarding is not just an early stage of the process – it sets the tone for everything that follows. When it feels slow or disconnected, it shapes how clients view the entire experience.
Tags: Perfect Portal
Posted in associate news
Perfect Portal wins Legal Supplier of the Year
Wednesday, 25 March 2026Perfect Portal was named Legal Supplier of the Year at the British Conveyancing Awards 2026, hosted by Today’s Media at the grand Manchester Cathedral.
Tags: Perfect Portal
Posted in associate news
Better lead capture paves the way for smoother client onboarding
Friday, 13 March 2026We’re firm believers that effective lead capture is a critical factor in creating smoother, more efficient client journeys for law firms.
Tags: Perfect Portal
Posted in associate news
Expectations keep rising, so prioritise client experience
Wednesday, 28 January 2026Law firms are facing growing pressure to place greater focus on client experience or risk falling behind in an increasingly competitive legal market.
Tags: Perfect Portal
Posted in Blog
Perfect Portal’s Campaign Tracking helps law firms maximise marketing ROI
Friday, 7 November 2025For many firms, connecting the dots between clicks, leads, and conversions is still a challenge. Perfect Portal’s Campaign Tracking tool helps firms make smarter, data-driven decisions that improve ROI and performance.
Tags: Perfect Portal
Posted in associate news
Law firms are saving up to 30 minutes per file thanks to Perfect Portal
Friday, 17 October 2025Perfect Portal has launched its Automation of Onboarding, designed to help law firms save up to 30 minutes on every new client file.
Tags: Perfect Portal
Posted in associate news
Blog
From ‘year zero’ to £6.5m – how a law firm found its second life
In 2018, I hit what I call ‘year zero’. On paper, Olliers Solicitors was a top-tier criminal defence firm but beneath the surface, I could see we were at a crossroads.
Linklaters’ chief growth officer takes the ‘blank sheet’ challenge
In the third and final part of this series, Lucy Murphy, chief growth officer at magic circle firm Linklaters, outlines her vision for the law firm of the future.
The ‘blank sheet’ challenge, part 2 – what would you do differently?
In the second part of this blog series, Shainul Kassam, managing director of small London firm Fortune Law, sets out how she would set up a law firm now.
