- Tuesday, 26 April 2016
Only a change in the law would allow the Legal Ombudsman to cover complaints from consumers of unregulated law firms, the chair of the organisation’s governing body has said as he called on paralegals to campaign for access to the redress scheme.
Tags: Legal Services Act, LeO, OLC, unregulated firms
Posted in Latest news, Legal Ombudsman, Legal Services Act, Regulation
- Friday, 11 December 2015
In a further twist to an already complicated saga, the Legal Ombudsman has decided not to become a certified alternative dispute resolution body for the time being. Certification would double LeO’s deadline for complaints from six to 12 months.
Tags: ADR directive, Legal Ombudsman, OLC
Posted in Consumer panel, Latest news, Legal Ombudsman, Legal Services Act, Legal Services Board
In the absence of full-scale office-based working, law firms and corporate legal departments will need to find new ways of ensuring collaboration and knowledge sharing among their legal professionals.
What the pandemic has brought into sharp focus for firms is a desire to reduce costs. In 2019, research found cost reductions were last on a long list of priorities for firms; now they are near the top.