- Tuesday, 26 April 2016
Only a change in the law would allow the Legal Ombudsman to cover complaints from consumers of unregulated law firms, the chair of the organisation’s governing body has said as he called on paralegals to campaign for access to the redress scheme.
Tags: Legal Services Act, LeO, OLC, unregulated firms
Posted in Latest news, Legal Ombudsman, Legal Services Act, Regulation
- Friday, 11 December 2015
In a further twist to an already complicated saga, the Legal Ombudsman has decided not to become a certified alternative dispute resolution body for the time being. Certification would double LeO’s deadline for complaints from six to 12 months.
Tags: ADR directive, Legal Ombudsman, OLC
Posted in Consumer panel, Latest news, Legal Ombudsman, Legal Services Act, Legal Services Board
For the majority of Black and ethnic minority citizens in this country, legal services are still as hard to reach, as hard to choose, or as hard to trust, as they were years ago.
If 2020 taught us anything, it is that lawyers will not disappear any time soon. Still, paper will gradually disappear in favour of digital tools, investment in technology and better ways of working.