Tag Results
How to help legal staff beat the winter blues
Monday, 25 January 2021The winter months post-Christmas are always difficult for staff as energy levels often dip, but with the ongoing pandemic restricting access to friends, family and leisure activities, it’s even more important to help legal staff combat the winter blues.
Tags: Moneypenny
Posted in associate news
Moneypenny launches outbound calling service for law firms
Wednesday, 20 January 2021Leading outsourced communications provider Moneypenny has launched an Outbound Calling service for the legal sector – to help firms save time and capture more leads.
Tags: Moneypenny
Posted in associate news
Poor marketing returns? Here’s where you’re going wrong
Tuesday, 29 September 2020During uncertain times law firms must be sure that every single marketing activity is driving lead generation, supporting client engagement and protecting brand reputation.
Tags: Moneypenny
Posted in Blog
Time-poor legal firms too busy for new business
Friday, 28 August 2020Legal professionals are too busy to win new business, despite the average value of a case being £4,000, according to a new research report.
Tags: Moneypenny
Posted in associate news
Moneypenny launches Covid-19 screening BOT for law firms
Friday, 17 July 2020A new online Self-screening Bot has been launched to help law firms manage clients’ safety more easily, before any face-to-face meetings take place.
Tags: Moneypenny
Posted in associate news
Webinar : How Legal Firms can Tackle the Agile Challenge
Friday, 5 June 2020The hot topic of how legal firms can embrace greater long-term agility in the wake of Covid-19 is up for discussion on the latest Lockdown CX webinar next week (Thursday 11th June at 11am).
Tags: Moneypenny
Posted in associate news
Back to work, back to reality
Monday, 1 June 2020The nation eagerly awaits news on the government’s lockdown exit plan and many firms are looking to the future to consider how operations may look in a post-COVID world. In times of complete uncertainty, one thing’s for sure – the Coronavirus outbreak will have a lasting impact on the legal sector. The firms that will thrive in future are those that put robust plans in place to adapt to the changing needs of employees and clients and now is the time to do so.
Tags: Moneypenny
Posted in associate news
Ensuring A Fast Recovery After Covid – 5 Customer Behaviours to Remember
Monday, 4 May 2020As the legal sector readies itself for life after lockdown, it’s important to recognise some of the fundamental and new client behaviours that will inform and shape how firms respond – particularly when it comes to handling new enquiries and pursuing new business.
Tags: Moneypenny
Posted in associate news
Moneypenny: How to set up a helpline?
Wednesday, 22 April 2020With the country in the grip of a national crisis and many businesses trying to prioritise their products and services to those most in need, it could be timely to set up a dedicated phone line.
Tags: Moneypenny
Posted in associate news
New survey shows impact of home working
Friday, 17 April 2020With news of an expected three week lockdown extension, a new national survey of 2,000 people into the experience of home working shows that 37% are finding it more and more difficult to work from home, but are prepared to carry on.
Tags: Moneypenny
Posted in associate news