Tag Results
UK legal firms lose millions annually due to poor enquiry handling
Tuesday, 24 June 2025New research reveals poor enquiry handling can cost a legal firm more than £1 million every year. The alarming figure highlights a critical issue within the sector, prompting businesses to reassess their client engagement strategies.
Tags: Moneypenny
Posted in associate news
Improving lead conversion: Give qualification criteria a boost
Friday, 4 April 2025Moneypenny explain why revisiting and refining qualification criteria can improve lead conversion and how four tools you probably already use can help.
Tags: Moneypenny
Posted in associate news
Lead management is a concern for a third of marketing, research reveals
Wednesday, 12 March 2025According to new research, one in three marketers struggle to follow up leads properly, while almost half (43%) say they cannot qualify leads effectively due to difficulty obtaining detailed information.
Tags: Moneypenny
Posted in associate news
Forms, missed opportunities and faster options
Tuesday, 4 March 2025You’ve done your research, filled in an enquiry form on a business website and explained what you need, and then…. well, nothing. No follow-up call. No email response. Zero. Zilch.
Tags: Moneypenny
Posted in associate news
Moneypenny launches new call tracking service to help legal firms unlock marketing return on investment
Thursday, 9 January 2025Moneypenny has launched a new call-tracking service to help legal firms identify which marketing campaigns, ads, web pages, and specific keywords drive phone calls to their business.
Tags: Moneypenny
Posted in associate news
Why is customer retention so important?
Tuesday, 17 December 2024Many businesses overlook the value of repeat customers when growing their client base.
Tags: Moneypenny
Posted in associate news
The next wave of AI: what’s really coming in 2025
Tuesday, 10 December 2024The most exciting battle in artificial intelligence isn’t unfolding in corporate labs; it’s happening in the open-source community.
Tags: Moneypenny
Posted in Blog
Moneypenny’s new ‘On the Up’ podcast offers tools for law firm growth
Thursday, 5 December 2024A new podcast from leading outsourced communications provider Moneypenny is set to inspire, motivate and equip law firms with the tools for growth.
Tags: Moneypenny
Posted in associate news
The high standards of young professionals – are you falling short?
Wednesday, 4 December 2024Young professionals value the human touch, speed of contact, and choice, but businesses are failing to meet their expectations.
Tags: Moneypenny
Posted in associate news
New playbook to help legal businesses improve customer retention
Tuesday, 26 November 2024Leading outsourced communications provider Moneypenny has launched a new playbook to help legal businesses improve customer retention.
Tags: Moneypenny
Posted in associate news
Blog
Breaking down barriers between fee-earners and finance teams
Many law firms grapple with a divide between fee-earners and finance teams, which can create friction that risks undermining regulatory requirements, profitability and client service.
Agentic AI and the importance of knowledge management for law firms
AI is the go-to capability to drive higher productivity for organisations. Those that are not yet implementing it may find themselves being left behind in the race for both talent and clients.
Will you embrace AI or risk being left behind?
The UK legal sector is an established and traditional institution. Whilst now it may not be fully embracing AI, its presence can now not be ignored by the profession.
