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Index to measure success of legal reforms
Tuesday, 30 March 2010A ‘Consumer Welfare Index’ that will measure the effectiveness of the legal services reforms is to be developed by the Legal Services Consumer Panel, it announced today (30 March). The panel will also look to help price comparison websites operate properly in the legal market.
Tags: Legal Services Consumer Panel, price comparison, referral fees
Posted in Consumer panel, Latest news, Legal Services Act
Blog
Don’t be fooled by the civil court statistics
The latest civil justice figures look deceptively upbeat, with faster claims. But these numbers mask a deeper truth: people are still waiting more than a year for justice.
SEO is changing: Are you measuring the right things?
AI means firms may see falling organic traffic and wonder if SEO is still working. The more interesting question is whether traffic is still the right measure of success.
Forms are evolving – and more interesting than you might think
I have spent much of my working life thinking about something most people would probably prefer not to think about at all: legal forms.
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