- Thursday, 2 October 2014
The Legal Ombudsman (LeO) is to launch a complaints portal this month that will enable lawyers to manage all of their contact with the organisation online. LeO will also encourage consumers to manage their complaint through the portal.
Tags: Legal comparison websites, Legal Ombudsman
Posted in Latest news, Legal Ombudsman, Marketing & PR
- Thursday, 10 April 2014
The Legal Services Consumer Panel has conducted a ‘mystery shopping’ exercise to assess consumers’ experience of online self-help tools for a divorce. Meanwhile, work by the panel to open up data held by regulators to be used by legal comparison websites took a major step forward.
Tags: Legal comparison websites, Legal Services Board, Legal Services Consumer Panel
Posted in Consumer panel, Latest news, Legal Services Board
The long march of lawyers across Europe continues apace more than 50 years after US law firms, together with their City counterparts, first opened offices in Paris and Brussels.
Where budgets are tight, lawyers will be considering what’s in their existing arsenal to still improve productivity. One effective, accessible and cheap tool is legal project management.
Good customer service should be a priority for any business and, if you want to stay ahead of the competition, something that’s constantly under review.
Spinal Injuries Association and Hudgell Solicitors join forces to fight for the rights of people with spinal cord injury
BigHand sees influx of wins as a series of firms drive efficiencies by switching Document Creation solutions
Latest HMRC property transaction figures show macro-economic conditions continue to subdue residential and commercial property markets