- Thursday, 2 October 2014
The Legal Ombudsman (LeO) is to launch a complaints portal this month that will enable lawyers to manage all of their contact with the organisation online. LeO will also encourage consumers to manage their complaint through the portal.
Tags: Legal comparison websites, Legal Ombudsman
Posted in Latest news, Legal Ombudsman, Marketing & PR
- Thursday, 10 April 2014
The Legal Services Consumer Panel has conducted a ‘mystery shopping’ exercise to assess consumers’ experience of online self-help tools for a divorce. Meanwhile, work by the panel to open up data held by regulators to be used by legal comparison websites took a major step forward.
Tags: Legal comparison websites, Legal Services Board, Legal Services Consumer Panel
Posted in Consumer panel, Latest news, Legal Services Board
As the A-level results scandal in 2020 proved, scrutinising the ever-increasing use of algorithms and big data by government is essential in ensuring they operate fairly, lawfully and without bias.
The way in which partnership profits are assessed is set to change with the introduction of Making Tax Digital, and the intention is that the basis period will change.
Every solicitor knows that an undertaking is serious stuff. Arguably it is the greatest power available to a solicitor – a promise, if broken, that will lead to immediate and serious consequences for the giver.