- Thursday, 2 October 2014
The Legal Ombudsman (LeO) is to launch a complaints portal this month that will enable lawyers to manage all of their contact with the organisation online. LeO will also encourage consumers to manage their complaint through the portal.
Tags: Legal comparison websites, Legal Ombudsman
Posted in Latest news, Legal Ombudsman, Marketing & PR
- Thursday, 10 April 2014
The Legal Services Consumer Panel has conducted a ‘mystery shopping’ exercise to assess consumers’ experience of online self-help tools for a divorce. Meanwhile, work by the panel to open up data held by regulators to be used by legal comparison websites took a major step forward.
Tags: Legal comparison websites, Legal Services Board, Legal Services Consumer Panel
Posted in Consumer panel, Latest news, Legal Services Board
Planning for retirement
8 July 2020
In 2006 I started thinking about retirement whilst founding a boutique practice specialising in partnership and employment law. Ten years later, a friend told me that I would never be able to retire.
Time for a new regulatory settlement
3 July 2020
The problem with reform based on a compromise with vested interests is that it ends up being more pig’s ear than silk purse and the Legal Services Act 2007 is no exception.