Tag Results

  • Great customer service is nothing if you can’t close the deal

    In this article, I talk about my own personal experience of receiving great customer service and look at the lessons that law firms can learn from looking to another sector for tips.

    Monday, 5 November 2018
  • First4Lawyers appoints new Head of Claims as business experiences unprecedented growth

    First4Lawyers, the UK’s largest independent legal marketing collective, has appointed Jacqueline Speight from Minster Law to a newly-created role of Head of Claims.

    Monday, 22 October 2018
  • First4Lawyers announces partnership with Huddersfield University

    First4Lawyers, the UK’s largest independent marketing collective, has today unveiled a multi-strand partnership with Huddersfield University to enhance understanding on a range of issues.

    Monday, 3 September 2018
  • First4Lawyers urges MPs and peers to “repair the right body” in new PI reform campaign

    First4Lawyers, the fastest-growing marketing collective in the UK, has today launched a campaign urging members of the public to tell their MPs that the government’s plans to reform personal injury claims are wrong to prioritise repairing cars over repairing people.

    Tuesday, 24 April 2018
  • Ten years on what does the future hold

    At First4Lawyers, we are very proud of the fact that the business celebrates its tenth anniversary this year, and it is tempting to spend much time reflecting on the last ten years, how the industry has changed or how in some cases it hasn’t. However, with a few weeks of 2018 now under our belts and insurers already irking the industry, such as with the news that policies cost drivers on average an extra £70, or 9% on 2016, I prefer to look ahead and see where the industry is heading.

    Tuesday, 13 February 2018
  • Already hoping for Christmas yet to come

    Shortly before Christmas, Aviva announced that whiplash and minor injuries reform inaction has left motorists picking up costs of £5m per day since George Osbourne’s 2015 autumn budget. This started me thinking. As I read on further, Aviva went on to detail that nearly £1bn has been paid out in legal costs, which they say would not have happened if reforms cutting compensation and preventing lawyers from recovering low-value claims costs took place. What was this reminding me of?

    Thursday, 8 February 2018
  • Have PI firms become early adopters?

    The legal sector isn’t particularly well known for its marketing innovation, but the world around us continues to change at a rapid pace and artificial intelligence, voice search, programmatic marketing and mobile marketing are already being embraced by various industries. So, is the legal sector keeping pace or is it falling by the way-side? And are all law firms created equal or are certain sectors carving themselves out a niche as early-adopters within a snail-paced industry?

    Tuesday, 6 February 2018
  • Mental health: Helping the vulnerable make claims

    With so many people suffering from mental health diseases, the legal sector needs to be ready to do everything it can to support them when they most need help says Qamar Anwar

    Friday, 15 September 2017
  • The great £750 million insurance rip off

    A recent investigation by The Telegraph has found that insurers are charging “not at fault” drivers up to 100 per cent more for labour rates than the repair costs should actually be. This provides the insurance companies with extra money to line their pockets, to the tune of £750 million per year according to The Telegraph. This means that drivers are paying an average of £22 extra per policy per year, which works out at about 5% of each driver’s annual insurance premiums.

    Monday, 7 August 2017
  • PI reform: the battle goes on

    We previously warned claimant lawyers “not to get the bunting out quite yet” after the snap general election saw the Prisons and Courts Bill shelved as we all knew that if the Conservatives formed the next government, there was every chance that the personal injury (PI) reforms contained in the Bill would be revived.

    Wednesday, 2 August 2017