Non-clients should have a general right to complain about lawyers – such as parties affected by delays in the conveyancing process and beneficiaries of a defective will – the Legal Services Consumer Panel said today.
Tags: complaints, conveyancing, data protection, file-sharing, Legal Ombudsman, Legal Services Consumer Panel, LeO, will-writing
Posted in Consumer panel, Latest news, Legal Ombudsman
Our latest news round-up reports on the SDT’s sanction on Andrew Crossley for letters sent to alleged file-sharers, the question of forcing out older partners reaching the Supeme Court, the SRA warning solicitors who take on PPI cases, and the latest on practising certificate renewals.
Tags: file-sharing, Solicitors Regulation Authority
Posted in Latest news, News In Brief, Solicitors
A law firm has escaped with a reprimand after being found by the Solicitors Regulation Authority to have breached professional practice rules in connection with intimidating letters sent to alleged Internet file sharers. It is the third firm to face SRA action over this.
Tags: file-sharing, regulatory settlement agreement, Solicitors Disciplinary Tribunal, Solicitors Regulation Authority
Posted in News, Solicitors
The new Legal Ombudsman (LeO) service is set to turn away the rash of complaints about the way certain law firms have been pursuing alleged filesharers, it has emerged. However, it is instead referring them on to the Solicitors Regulation Authority.
Tags: complaints, file-sharing, Legal Ombudsman
Posted in Client care, Legal Ombudsman, News