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Your website is losing clients before they even pick up the phone

Your website visitor is likely already carrying stress before they arrive. If your site adds to it rather than relieves it, you have likely lost a prospective client.


The growing importance of higher limits in personal ATE

While the personal litigation market is undergoing a period of significant change as claims become more complex, much of the ATE insurance market has remained relatively static.


The profession can play a greater role in improving access to justice

In this, the third blog of my series, I focus on what lawyers in the UK can do to improve access to justice through greater professional stewardship.