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What the pandemic has brought into sharp focus for firms is a desire to reduce costs. In 2019, research found cost reductions were last on a long list of priorities for firms; now they are near the top.

As my legal career progressed, I began to realise the reality was very different than I had envisaged. I was in a constant state of stress, working very long hours. I normalised the stress, as it seemed to be everywhere I looked.