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Client or customer? We need a new label, says Mayson
Tuesday, 2 December 2014Client, consumer or customer – no single label can describe the relationship that now exists between people and their legal services providers, Professor Stephen Mayson has argued – having previously thought that it was a distinction without a difference.
Tags: consumer
Posted in Client care, Latest news
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Seasonal law firm marketing: is it worth it?
Marketing is essential for any law firm looking to attract clients and build its brand. One such strategy that has gained traction in recent years is seasonal marketing.
The state of the UK conveyancing market in 2024
Last year saw significant headwinds for the conveyancing market, with falling transaction volumes and rising interest rates. But what does it mean for conveyancers and what opportunities lie ahead?
The severe lack of housing lawyers risks undermining renters’ reforms
A new bill introduced into Parliament last month will “rebalance the relationship between tenant and landlord” and give greater security for 11 million renters.
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