Tag Results
Client or customer? We need a new label, says Mayson
Tuesday, 2 December 2014Client, consumer or customer – no single label can describe the relationship that now exists between people and their legal services providers, Professor Stephen Mayson has argued – having previously thought that it was a distinction without a difference.
Tags: consumer
Posted in Client care, Latest news
Blog
24 September 2020
The SQE and ethics: STAR lite?
How much will graduates of the SQE be able to use and apply the Standards & Regulations, not in a classroom, or in a hypothetical situation, but on a rainy Tuesday with a client or their boss shouting at them?
21 September 2020
Hanging out the washing
There are three crucial requirements of technology any firm needs in order to adapt to a work from home model that, for some, is somewhat worrying: security, collaboration and all-in-one solutions.
Reports
Our latest special report, produced in association with Temple Legal Protection, looks at the role of after-the-event (ATE) insurance in commercial litigation post-LASPO.
Associates
