Tag Results
Client or customer? We need a new label, says Mayson
Tuesday, 2 December 2014Client, consumer or customer – no single label can describe the relationship that now exists between people and their legal services providers, Professor Stephen Mayson has argued – having previously thought that it was a distinction without a difference.
Tags: consumer
Posted in Client care, Latest news
Blog
Time for a new regulatory settlement
3 July 2020
The problem with reform based on a compromise with vested interests is that it ends up being more pig’s ear than silk purse and the Legal Services Act 2007 is no exception.
Winning business with online marketing in the ‘new normal’
1 July 2020
In recent months, the internet has been your shop window more than ever before. As we begin to see a move towards an easing of restrictions, these are our updated digital marketing top tips.
Reports
Our latest special report, produced in association with Temple Legal Protection, looks at the role of after-the-event (ATE) insurance in commercial litigation post-LASPO. We are at a time when insurers, solicitors, clients and litigation funders work ever more closely to create funding packages that work for all of them, with conditional fee and even damages-based agreements now part of many law firms’ armoury.
Associates
