- Tuesday, 2 December 2014
Client, consumer or customer – no single label can describe the relationship that now exists between people and their legal services providers, Professor Stephen Mayson has argued – having previously thought that it was a distinction without a difference.
Posted in Client care, Latest news
Time for a new regulatory settlement
3 July 2020
The problem with reform based on a compromise with vested interests is that it ends up being more pig’s ear than silk purse and the Legal Services Act 2007 is no exception.
In recent months, the internet has been your shop window more than ever before. As we begin to see a move towards an easing of restrictions, these are our updated digital marketing top tips.