Tag Results
Client or customer? We need a new label, says Mayson
Tuesday, 2 December 2014Client, consumer or customer – no single label can describe the relationship that now exists between people and their legal services providers, Professor Stephen Mayson has argued – having previously thought that it was a distinction without a difference.
Tags: consumer
Posted in Client care, Latest news
Blog
Law firm consolidation: Do or die?
Evidence shows that the majority of law firms got through the pandemic relatively unscathed, with many thriving during Covid. But looking ahead, storm clouds are gathering.
Economic turbulence and the impact on law firm risk and protection
What does a slowing economy mean for various practice areas – from conveyancing and immigration to crime and family – and firms’ professional indemnity insurance prospects?
Time in context – understanding the time you have and how to accept it
For those who haven’t yet read Oliver Burkeman’s Four Thousand Weeks, you need to know this: it’s a time-management book like no other, already a classic.
Reports
