Tag Results
Client or customer? We need a new label, says Mayson
Tuesday, 2 December 2014Client, consumer or customer – no single label can describe the relationship that now exists between people and their legal services providers, Professor Stephen Mayson has argued – having previously thought that it was a distinction without a difference.
Tags: consumer
Posted in Client care, Latest news
Blog
How does the legal profession become neuroinclusive?
My learning journey as mum to an autistic son with profound additional needs completely changed the way in which I work as a child protection lawyer.
The real cure for inequality at law firms? Listening
How can men, as one male panellist put it, “get out of the way of people coming up through the ranks?”
Most of these conversations only happen after the men leave the room.
Andy Burnham and the Hillsborough Law: should solicitors be worried?
Now that Andy Burnham has become prime minister, the Public Office (Accountability) Bill, otherwise known as the Hillsborough Law, will receive a real boost of political capital.
