- Tuesday, 12 January 2016
A claims management company which made 40m nuisance calls in only three months has had its license revoked by the Claims Management Regulator. Kevin Rousell, head of the CMR, said the firm “demonstrated the worst excesses” of the industry.
Tags: claims management companies, claims management regulator, Ministry of Justice, personal injury
Posted in Latest news
- Wednesday, 9 July 2014
The Claims Management Regulator has warned over 65 claims management companies about their compliance with the referral fee ban in the first three months of this year, it has emerged.
Tags: claims management companies, claims management regulator, mystery shopping, referral fees
Posted in Latest news, Regulation
- Friday, 13 September 2013
The Solicitors Regulation Authority has rejected potential alternative business structures on the basis that the aim was really to continue illegal referral fee arrangements, it emerged this week.
Tags: claims management companies, claims management regulator, personal injury, referral fee ban, Solicitors Regulation Authority
Posted in Alternative business structures, Latest news, Solicitors
- Friday, 6 September 2013
Primary legislation will be required to bring complaints against claims management companies within the remit of the Legal Ombudsman, the government has admitted for the first time.
Tags: claims management companies, claims management regulator, Legal Ombudsman, LeO
Posted in Latest news, Legal Ombudsman
- Friday, 26 July 2013
The Legal Services Board fears a successful legal challenge should it accept the compromise aimed at resolving the impasse over moving the handling of complaints about claims management companies to the Legal Ombudsman, Legal Futures has learned.
Tags: claims management companies, claims management regulator, Legal Ombudsman, Legal Services Act, Legal Services Board, LeO
Posted in Latest news, Legal Ombudsman, Legal Services Board
- Wednesday, 3 July 2013
Personal injury solicitors have urged the Solicitors Regulation Authority (SRA) to rethink its “unacceptable” refusal to ban inducements to claim. It comes as actuaries have warned that “claims farming is on the increase”.
Tags: claims management regulator, personal injury, Solicitors Regulation Authority
Posted in Latest news, Marketing & PR, Solicitors
- Wednesday, 9 January 2013
The Solicitors Regulation Authority and the Claims Management Regulator have dismissed a Law Society suggestion that they will not be ready to implement the referral fee ban on 1 April. The society said there was a possibility the pair “may have some difficulty” in doing so.
Tags: claims management companies, claims management regulator, Law Society, referral fees, Solicitors Regulation Authority
Posted in Latest news, Solicitors
The long march of lawyers across Europe continues apace more than 50 years after US law firms, together with their City counterparts, first opened offices in Paris and Brussels.
Where budgets are tight, lawyers will be considering what’s in their existing arsenal to still improve productivity. One effective, accessible and cheap tool is legal project management.
Good customer service should be a priority for any business and, if you want to stay ahead of the competition, something that’s constantly under review.
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