- Thursday, 26 July 2012
Instant Law – the legal video-conferencing business that currently offers its service through major libraries in London and Birmingham – is to move into the not-for-profit sector next month by partnering with Greenwich Citizens Advice Bureau in London.
Tags: Citizens Advice, not-for-profit, video conferencing
Posted in Latest news, Market monitor
- Monday, 23 April 2012
Law centres and other not-for-profit organisations should be allowed to charge for advice to help counter the impact of legal aid cuts and reduced local authority funding, the Legal Services Board said today.
Tags: Citizens Advice, law centres, Legal Services Board, not-for-profit
Posted in Latest news, Legal Services Board, Market monitor
- Monday, 26 March 2012
Prospective clients and third parties will be able to make complaints about lawyers, if plans unveiled by the Legal Ombudsman today go ahead. The one-year time limit for making complaints to LeO will also be extended, as will the level of compensation it can award.
Tags: ABSs, Alternative business structures, Citizens Advice, claims management companies, Legal Ombudsman, LeO
Posted in Latest news, Legal Ombudsman
- Wednesday, 6 July 2011
The Solicitors Regulation Authority and Bar Standards Board have begun work on creating an online “virtual community” for consumers known as “Legally Speaking”. The news comes as we can reveal the Legal Services Consumer Panel has escaped the “bonfire of the quangos” – just as the panel’s chairwoman is stepping down.
Tags: bar standards board, Citizens Advice, Council for Licensed Conveyancers, ILEX Professional Standards, Legal Services Board, Legal Services Consumer Panel, Solicitors Regulation Authority
Posted in Barristers, Consumer panel, News, Solicitors
- Thursday, 21 October 2010
The Legal Ombudsman has added his voice to concerns at plans to merge the Legal Services Consumer Panel into Citizens Advice. He said that whatever happens, he will still “need someone I can talk to who I believe truly represents consumer interests… Unfortunately, for all its virtues, Citizens Advice cannot do that.”
Tags: Citizens Advice, consumer interest, Legal Ombudsman, Legal Services Consumer Panel
Posted in Consumer panel, Legal Ombudsman, News
- Sunday, 17 October 2010
Plans to merge the Legal Services Consumer Panel into Citizens Advice will need to overcome issues around confidentiality and conflicts of interests as the charity is also a provider in the legal market, Legal Services Board chairman David Edmonds has warned.
Tags: Citizens Advice, Legal Services Board, Legal Services Consumer Panel
Posted in Consumer panel, Legal Services Board, News