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Firm to use AI to triage new clients and give initial advice
Thursday, 15 April 2021A law firm is deploying artificial intelligence software that will become the first point of contact for all new clients, trained to offer initial legal advice and triage cases.
Tags: Automation technology
Posted in Latest news, Technology
Blog
13 February 2026

It’s time for law firms to ask tougher questions
For years, many law firms have treated ID verification as a box-ticking exercise. Run a liveness check, match a face to a document and move on. But that is no longer good enough.
12 February 2026

Business fatigue to AI will risk job security
Whilst we know professional learning has always been part of career paths, to hire, retain and keep talent, AI needs to be embedded as a core part of this training.
10 February 2026

On good authority? GenAI and the reputational risks to law firms
As GenAI’s influence grows, so do the risks which are already playing out in courtrooms across England and Wales, where some early adopters are setting precedents they would rather not.
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Organisations with strong knowledge foundations pull ahead on AI, growth, and client trust, new iManage study finds
SRA Review of compliance highlights ongoing challenges for COFAs
Leading legal technology provider Bundledocs announce the appointment of Dan Page as Senior Account Executive in APAC
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How AI and automation are redefining legal practice






