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Sadly, there is a demand for wills due to the implications of Covid-19, so the need to communicate your services to help those looking to organise their affairs is still very important.

In the current climate, which is so rife with uncertainty and anxiety, one thing clients can do to give themselves some peace of mind is to get their Will in order. Practitioners have reported an astonishing spike in the demand for Wills, particularly at the early stage of the COVID-19 lockdown, an estimated uplift in the region of 70 -100% for some businesses.

Guardianship for children is a common trigger for making a Will, and with some practitioners reporting a 75% increase in demand for Wills during the COVID-19 climate, many parents will be prioritising these provisions (and their peace of mind) now more than ever.

COVID-19 has instantly propelled many businesses into a remote working environment. For the Wills & Probate industry, face-to-face meetings with clients to organise their estate planning documents are on hold until further notice.

Digitisation, CRM, Blockchain, automation, cyber security – just a few terms taking the spotlight amongst the ‘what’s next?’ conversations across the legal technology industry. Enabling efficiency through technology is a no-brainer for businesses that are looking to grow, without sacrificing excellent service. But how quickly is this happening? Are clients’ expectations shifting towards increased technology touch points? Are start-up companies with innovative IT solutions beginning to disrupt the market? And how is the Wills & probate market changing overall?