- Friday, 11 December 2015
In a further twist to an already complicated saga, the Legal Ombudsman has decided not to become a certified alternative dispute resolution body for the time being. Certification would double LeO’s deadline for complaints from six to 12 months.
Tags: ADR directive, Legal Ombudsman, OLC
Posted in Consumer panel, Latest news, Legal Ombudsman, Legal Services Act, Legal Services Board
- Wednesday, 30 September 2015
Confusion over law firm complaints and the new European directive on alternative dispute resolution is set to continue, the chair of the legal services consumer panel has predicted. Elisabeth Davies said the panel was taken by surprise by the Legal Ombudsman’s change of heart on the issue.
Tags: ADR directive, Legal Ombudsman, Legal Services Consumer Panel
Posted in Consumer panel, Latest news, Legal Ombudsman, Legal Services Act
There are three crucial requirements of technology any firm needs in order to adapt to a work from home model that, for some, is somewhat worrying: security, collaboration and all-in-one solutions.
When it comes to online wills, there are many passionate viewpoints. Many see it an essential step towards futureproofing of the industry. Others are more concerned about the online process.