- Friday, 11 December 2015
In a further twist to an already complicated saga, the Legal Ombudsman has decided not to become a certified alternative dispute resolution body for the time being. Certification would double LeO’s deadline for complaints from six to 12 months.
Tags: ADR directive, Legal Ombudsman, OLC
Posted in Consumer panel, Latest news, Legal Ombudsman, Legal Services Act, Legal Services Board
- Wednesday, 30 September 2015
Confusion over law firm complaints and the new European directive on alternative dispute resolution is set to continue, the chair of the legal services consumer panel has predicted. Elisabeth Davies said the panel was taken by surprise by the Legal Ombudsman’s change of heart on the issue.
Tags: ADR directive, Legal Ombudsman, Legal Services Consumer Panel
Posted in Consumer panel, Latest news, Legal Ombudsman, Legal Services Act
Like the weather, our feelings and perspectives change and undulate throughout the day. When you look outside, you get a snapshot of the world in that moment.
SDLT is not stamp duty. This is something I have to say to firms too often. Whilst it has some of the same words in its name, it is not the former tax on property deeds that existed pre-December 2003.