PI Futures Conference 2022

Are you thriving in the post-Civil Liability Act world? Do you need to build up your non-RTA practice or move away from personal injury and into other consumer claims altogether? These are the themes of this year’s PI Futures conference, back in person for the first time since 2019.

£235.00 ex VAT

Event Details

Date: 25th May 2022 ( 09:30 – 17:00 )

Venue: Etihad Stadium, Manchester

Phone: 020 3567 1207

Email: conference@legalfutures.co.uk


What is the future of your PI practice? Are you thriving in the post-Civil Liability Act world? Do you need to build up your non-RTA practice or move away from personal injury and into other consumer claims altogether?

These are the themes of this year’s PI Futures conference, back in person for the first time since 2019.

It’s been almost a year since the Official Injury Claim portal went live and already the trends seem clear: 90% of claimants still use a lawyer (the MIB is trying to work out why), only a third of cases are pure tariff claims, 40% of litigants in person claim exceptional circumstances, insurers are more likely to admit liability and causation to litigants in person, and the IT is dodgy, at least for A2A.

All the key stakeholders in the portal will debate how the first 12 months have gone, and delegates will be able to put their concerns and questions directly to a panel of experts. We will also look at what the OIC has meant for marketing and medical reporting. Experts will discuss how to exit RTA and diversify into other areas of PI.

We will hear about what makes a successful PI practice and we will also look beyond PI to the burgeoning market in other consumer claims. Should you be moving into data breach, energy mis-selling or any number of other fertile new types of cases?

More than ever before, the modern PI lawyer needs to understand the market so they can move nimbly. PI Futures will equip you to do just that.


Pre-Conference Drinks Reception: 24 May 2022

In Manchester the night before? Join ACSO for their 3rd birthday party at the Fountain House, 14 Albert Square, Manchester M2 5PE on 24 May from 6pm. RSVP by 2 May to rachel.cairnes@acso.org.uk if you’d like to come along.



Welcome from the Chair

Neil Rose, Editor, Legal Futures


The first year of the Official Injury Claim portal

An expert panel, including claimant lawyers, a consumer representative and a leading defendant lawyer, will reflect on the first year of the OIC and look ahead to the next 12 months, followed by questions from the audience.

David Parkin, Deputy Director of Civil Justice, Ministry of Justice
Martin Saunders, Head of Official Injury Claims, Motor Insurers’ Bureau
Sue Brown, Chair, Motor Accident Solicitors Society
Ian Davies, Partner, Kennedys
Brett Dixon, Vice-President, Association of Personal Injury Lawyers
Matthew Maxwell Scott, Executive Director, Association of Consumer Support Organisations


Presentations from sponsors and exhibitors


Networking and refreshments break


PI marketing since the OIC

How have the creation of the OIC and the Covid-related slowdown in new claims changed the landscape for marketing? In this session, Andy Cullwick, an expert reader of PI marketing in the sector, will look at the trends you need to know about.

Andy Cullwick, Head of Marketing, First4Lawyers


The changing face of MedCo and medical reports

MedCo has entered a new era of corporate governance just months after the launch of the OIC. Its boss will reflect on the changes and explain what lawyers should expect of the service now, while a leading expert report provider will consider the current state of the market and also outline work on a new MedCo GP report format.


Martin Heskins, Executive Chairman, MedCo
Wayne Brannan, Commercial Director, Premex


Presentations from sponsors and exhibitors




Getting out of RTA

The reality of the OIC tariffs is that not all law firms can continue to work profitably in RTA. In this session, we will hear from one lawyer with experience of exiting the market, the boss of Recovery First, which specialises in transferring WIP, and a leading practitioner about the opportunities and pitfalls of moving into other areas of PI.

Colin Gibson, Former CEO, 2020 Legal
David Johnstone, Managing Director, Recovery First
Ian Cohen, Former National Head of Injury, Simpson Millar


Making a success of PI

After years of attacks by government, insurers and others, it can be easy to be pessimistic about PI as a practice area. But there are plenty of reasons to be cheerful. In this session, we will hear from the managing partner of a specialist PI firm that has been on a steep growth curve for several years, a solicitor who set up a PI firm in the teeth of the pandemic, and the leading consultant in the field, who knows what makes good PI firms tick.

James Maxey, Managing Partner, Express Solicitors
Elena Manukyan, Founder, The Injury Solicitor
Zoe Holland, CEO, Zebra Legal Consulting


Networking and refreshments break


The new business of consumer claims

A striking trend in recent times has been the number of law firms moving into non-PI consumer claims areas, often from a PI base, such as flight delays, cavity walls, data breach, energy mis-selling and various others. In this session we will hear from three firms that target various claims areas about the opportunities they offer and how easy it is to do.

David Bott, Senior Partner, Bott and Co
Jeremy Brooke, Group CEO, SSB Group
Jeff Winn, Executive Chairman, Winn Group


Conference closes


David Parkin

Andy Cullwick

Deputy Director of Civil Justice, Ministry of Justice

David is responsible for a wide range of civil justice issues, including the development and implementation of the whiplash reforms. He has had a varied career in the Ministry of Justice, Home Office and Charity Commission, and has previously worked on legal aid, sentencing, prisons and probation reform policy.

Martin Saunders

Andy Cullwick

Head of Official Injury Claims, Motor Insurers’ Bureau

Martin is the Head of Service at OICL and has been involved in the delivery of the system throughout. He is the point of contact for the MOJ on a day-to day-basis and the MIB representative invited to the Official Injury Claim Advisory Group, the body that assists the MOJ in service delivery

Sue Brown

Andy Cullwick

Chair, Motor Accident Solicitors Society

Sue has been chair of MASS since October 2021. She is also a director on the Claims Portal and MedCo boards and a registered mediator. Sue has specialised in personal injury work since 1990 and is a regulator commentator and speaker on legal issues.

Ian Davies

Andy Cullwick

Partner, Kennedys

Ian is head of Kennedys’ motor practice group and has spent more than 20 years advising the motor insurance industry. The current focus of his advice is on tactics and behaviours in the MOJ and OIC portals and the litigation that arises.

Brett Dixon

Andy Cullwick

Joint Vice-President, Association of Personal Injury Lawyers

Brett is a consultant solicitor with higher rights of audience for all civil proceedings with a specific interest in catastrophic personal injury work. He is a well-known speaker and commentator in the legal press, has given evidence to Parliament on several occasions and is regularly consulted by civil servants and the senior judiciary.

Matthew Maxwell Scott

Andy Cullwick

Executive Director, Association of Consumer Support Organisations (ACSO)

ACSO was established as a not-for-profit membership body in 2019 to represent the interests of consumers as claimants in the civil justice system. Prior to forming ACSO, Matthew was government relations lead at Slater & Gordon, before which he worked as a professional speechwriter at the BBC, RSA Insurance plc and at the CBI.

Andy Cullwick

Andy Cullwick

Head of Marketing, First4Lawyers

Andy is a marketing expert with over 20 years’ marketing experience gained from senior positions across a range of industries, including legal, automotive, publishing and property. As well as heading up the marketing team at First4Lawyers, he is a member of the senior management team. As a guardian of the First4Lawyers brand, he is responsible for lead generation across all panels.

Martin Heskins

Andy Cullwick

Executive Chairman, MedCo

Martin was appointed chair of MedCo in January 2017 after serving as general manager since his retirement from the Law Society in December 2015. Martin spent 11 years as civil justice policy adviser for the Law Society, following a wide-ranging career in civil litigation. He spent 29 years in private practice acting for both claimants and defendants, including major insurance companies, and local authorities.

Wayne Brannan

Andy Cullwick

Commercial Director, Premex

Wayne has more than 20 years’ experience within legal and professional services, working for some of the leading players in the property, insurance and claims sectors. He is an experienced executive, overseeing the trading and commercial development of Premex. With a passion for developing long-term client relationships, he is focused on achieving continued growth through delivering positive outcomes for the customer.

Colin Gibson

Andy Cullwick

Former CEO, 2020 Legal

Colin is the former Chief Executive of 2020 Legal Limited, a mid-sized firm that used the brands Camps Solicitors and Your Legal Friend. He built a management team there and helped the firm gradually to move beyond its original heavy dependence on RTA claims. In 2019 the firm’s owners decided to realise the value of their investment by putting it into run-off. Colin led this process for the next two years in line with the steady reduction in live cases. The process was concluded through two separate residual caseload sales in 2020 and finally the solvent liquidation of the company in early 2021 to distribute the remaining assets to the owners.

David Johnstone

Andy Cullwick

Managing Director, Recovery First

An accountant by training, David became involved in practice funding loans to claimant PI firms and ATE insurance to claimants in the 2000s. His experience of its later run-off led to the creation of Recovery First in 2012 to ensure that any law firm restructuring or exiting the market could smoothly transfer their clients to other law firms and also maximise the value recovered from WIP locked into their files. While initially an element of distress was generally involved, the law firm client base is now split evenly across those seeking assistance from insolvency practitioners, those looking to solvently retire and firms restructuring on their own terms.

Ian Cohen

Andy Cullwick

Former National Head of Injury, Simpson Millar

Ian Cohen is one of the UK’s best-known medical negligence solicitors with over 25 years’ experience in the field. Following the successful growth and subsequent sale of his own PI and medical negligence firm to Slater & Gordon in 2013, Ian took up a senior leadership post there before joining Simpson Millar in 2017, where he oversaw significant financial and staffing growth, helping to create and manage a £40m+ law firm.

James Maxey

Andy Cullwick

Managing Partner, Express Solicitors

James Maxey founded Express Solicitors in September 2000, and as managing partner has overseen the steady growth of the business. Express Solicitors are now one of the UK’s leading independent specialist personal injury law firms. James has established the firm’s reputation as tough litigators who provide an unrivalled level of customer service.

Elena Manukyan

Andy Cullwick

Founder, The Injury Solicitor

Having worked in personal injury law her entire career, Elena launched The Injury Solicitor Ltd in December 2020, at the height of the pandemic. She specialises in recovering compensation for clients following a road traffic accident, accident at work, accident in public or a cosmetic injury. She generates all her work organically using social media, as well as through referrals from other small firms who do not offer PI services.

David Bott

Andy Cullwick

Senior Partner, Bott & Co

David served as APIL president from April 2011 to April 2012, and has sat on APIL’s executive committee for 12 years. He has been heavily involved with the RTA claims portal via the project steering group, and was a director of PortalCo. David was previously vice-chairman of the Legal Management Section of the Law Society for two years, and has sat on the board of MedCo since 2015.

Jeremy Brooke

Andy Cullwick

CEO, SSB Group

Having founded SSB in 2007 Jeremy has steered the firm through a range of strategic adventures. Today, the SSB Group employs over 200 staff in its Sheffield office, while SSB Law has become one of the leading dispute resolution firms in the UK, supporting claims including personal injury, medical negligence, financial mis-selling, Japanese knotweed and cavity wall insulations.

Jeff Winn

Andy Cullwick

Executive Chairman, Winn Group

Jeff has been at the forefront of Winn Group from its inception as Winn Solicitors in 2002, overseeing a rapid rise to prominence in the personal injury sector. Now one of the leading firms in the market, Winn Group has expanded across three sites, with multiple brands working together to deliver a one-stop-shop for accident management and rehabilitation services.


Etihad Stadium

Manchester M11 3DL


Directions by public transport:
Nearest mainline train station is Manchester Piccadilly. Take the Metrolink to the Etihad Campus stop.

Directions by car:
Enter the stadium via Gate 7 on Ashton New Road, M11 3DL and park in the Grey Car Park. Parking is free.

Make your way to the 92:30 suite at the South Stand entrance.


Headline Sponsor

Refreshments Sponsor


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