Consumer law – new fining powers, incorporation of terms and collective proceedings

Available from: 07/07/2022

Consumer law stands on the brink of some of the most important changes to be made for a generation. In the European Union, the new Enforcement and Modernisation Directive applies with effect from the 28 May 2022. In the UK the government has now published its response to the recent consultation on reforms to consumer law in this jurisdiction. For the first time, the Competition and Markets Authority is to be given direct fining powers of up to 10% of global turnover for serious breaches of consumer law.

This webinar provides a succinct summary of the changes at EU level and the proposed changes at UK level and also reviews recent developments in the fields of incorporation of terms and also collective proceedings.

Topics for discussion will include:

Enforcement and Modernisation Directive

  • Changes to the rules on misleading actions and omissions
  • Expansion of ‘banned practices’
  • Introduction of mandatory fining powers

UK government proposals

  • Subscription and auto-renewal
  • Fake reviews
  • Online exploitation
  • Proposed fining powers for the CMA

Incorporation of terms

  • Reasonable steps to incorporate
  • Betfred v Green[2021] EWHC 842 (QB)

Collective proceedings

  • Brief summary of regime
  • Opt-out v opt-in claims
  • BT Group v Patourel [2022] EWCA Civ 593



Members:  £115.00

Non members:  £159.00

Sole practitioner:  £80.00

All prices ex-VAT

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01904 653 550
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