Legal Futures Associate Tikit has announced a contract with London law firm Sprecher Grier Halberstam LLP (SGH) to provide all of its IT support and strategic consultation, as part of a fully managed service.
Founded in 1984, SGH provides fast, pro-active and pragmatic advice in key areas of commercial law for business clients.
Tikit’s broad infrastructure and services portfolio makes the company an ideal technology partner for SGH, as Tikit has the ability to scale its primary services to suit all clients’ requirements. By taking ownership of the full IT function, from infrastructure and server coverage to end-user support, Tikit’s Managed Services team delivers truly integrated solutions that enhance the value of the IT investment.
SGH’s managing partner, Emma Shipp, says: “Relying on Tikit for our outsourced IT function makes good sense as we can take advantage of all the benefits of a robust infrastructure and an agile services support. By outsourcing the management of our IT systems to Tikit, we will be able to keep a tight control on costs whilst calling on their industry knowledge to help us maintain our edge.”
“Our support provides customers such as SGH with a complete outsourced IT service, and our managed services agreement offers a full range of infrastructure support, from the desktop right through to the data centre,” adds Derek Kindercliff-Jones, head of Managed Services at Tikit. “SGH knows that we’re ready to deliver exactly the level of IT service they need, leaving them free to focus on their legal expertise to satisfy their clients’ expectations.”
Tikit’s Managed Services team provides a comprehensive range of support services to professional services firms, ensuring the IT processes are aligned with the clients’ business objectives. From complementing an existing IT team to being responsible for the whole function, Tikit’s solutions are flexible, reliable and fully integrated.