Practice Management

At a time when “the cost of legal services has generally been allowed to rise to unsustainable levels”, lawyers and the clients need to reconnect the four key ingredients that go into the purchase of legal services – cost, price, value and relationship – Professor Stephen Mayson has argued.

The increase in advertising legal services is having a negative effect on the justice system, according to a survey of 1,261 members of the public. There were similar findings in relation to the growth of ‘no win, no fee’ cases.

City solicitors have outlined their deep scepticism about plans by the Solicitors Regulation Authority to reform professional indemnity insurance rules, warning that “the solicitor brand should not be placed at risk” without very good reason.

Consumers using ‘unbundled’ legal services generally report a positive experience and it has the potential to widen access to justice, groundbreaking exploratory research has found. However, it made clear that other solutions were also needed to address the legal needs of “more vulnerable consumers” unable to unbundle.

A High Court judge has ordered the take-down of pages of an anti-solicitor website that contain defamatory statements about a law firm, after a litigation opponent alleged their publication was “evidence that the firm was disreputable”.

Global law firm Berwin Leighton Paisner will be using artificial intelligence across every practice area within three years, the man credited with bringing AI technology to its real estate department has predicted.

The Solicitors Regulation Authority’s plans to relax the rules around accountants’ reports have been formally approved by the Legal Services Board, meaning that around 1,000 more law firms will not have to submit one in future

Legal services disruptor Axiom has claimed to be “the undisputed market leader in all things contracting” after launching an online platform that enables businesses to handle routine contracts with little effort.

Paul Philip, chief executive of the Solicitors Regulation Authority, has hit back after the SRA’s latest indemnity insurance plans were fiercely criticised by the Law Society. He said the regulator had made “absolutely no new recommendations”.

Radical changes are being considered for government contracts for digital services, including removing “negative language”, limiting sentences to two lines and hosting boilerplate clauses online. Use of visual images is also being encouraged.

A free version of conveyancing portal Veyo, called Free2Convey, is to be launched by the Legal Software Suppliers Association (LSSA) at the end of this month. Matt Lancaster, chair of the LSSA, said he hoped as many law firms as possible would use it.

Riverview Law has completed a “multi-million” pound deal to buy an American knowledge automation business as part of its plans to develop the use of artificial intelligence (AI) in the legal market. It said the deal to buy CliXLEX was a “major step” towards the creation of ‘virtual assistants’

An innovative Hereford-based alternative business structure has set up a joint venture with a Welsh accountancy firm, joining nine other branded businesses in the Kidwell Group, ranging from a barristers’ chambers to a guest house.

Des Hudson, former chief executive of the Law Society, has left his post as chair of conveyancing portal Veyo, it has been announced. His replacement, Ian Gray, is a ‘turnaround management’ specialist.

Solicitors’ professional indemnity insurers cannot aggregate multiple related claims when the terms of the transactions are not conditional or dependent upon each other, the High Court has decided in a ruling said to protect law firms from financial risk.