Practice Management

The Supreme Court is to review what needs to be proved when a solicitor is sued for failing to advise a client of a potential claim, in the latest of a raft of cases involving Raleys, the controversial but now defunct Barnsley law firm that acted for thousands on miners.

One in seven civil servants at the Ministry of Justice claim that they have faced discrimination in their job, and one in eight say they have been bullied or harassed. The figures from its annual “people survey” show that the department performs worse than the average across government on all measures.

Almost half of conveyancing clients complain of a lack of communication during the process, while two-thirds of conveyancers believe they keep consumers fully informed, a survey has found. Some conveyancers are finding ways of bridging the gap, with the proportion using online portals growing from 4% to 15% in three years.

The Land Registry has unveiled plans to use artificial intelligence in conveyancing and also publish data on conveyancers’ performance. It comes as a Legal Futures report – published today – highlights how the use of data is set to change commercial conveyancing and the law firms which do it.

The courts need to “move fast” to develop online dispute resolution and other forms of speedier dispute resolution, “before the millennials lose faith in the way the older generation is content to deliver justice”, the Chancellor of the High Court has warned. He also said that technology that aimed to forecast the outcome of disputes was “very useful”.

A lawyer has launched an artificial intelligence-backed (AI) chatbot that powers what he calls the ‘Law Firm Without Lawyers’, initially aimed at consumer and tax law but shortly to be extended to domestic violence. Ailira is short for Artificially Intelligent Legal Information Resource Assistant.

Up to 70% of the law can be carried out by robots and all legal documents will be automated within a decade, according to the student entrepreneur who created the ground-breaking DoNotPay chatbot. He painted a picture of the future in which voice-activated chatbots would assist litigants-in-person and online courts would interact with chatbot

All of the 3,000 law firms accredited under the Law Society’s Conveyancing Quality Scheme need to ensure they are not using in their own marketing the society’s description of the scheme that was yesterday ruled to be misleading, it has emerged.

Law Society advertising of its Conveyancing Quality Scheme “misleadingly exaggerated the membership requirements” to make it sound like the accreditation process is more rigorous than is actually the case, the Advertising Standards Authority has ruled.

Unconscious bias in legal businesses is hampering their success, inhibiting a diverse and inclusive sector, and damaging the experience of women and minorities in the workplace, according to a report. Law firms need to train senior personnel to recognise their prejudices and introduce ‘disruptors’ – such as transparent work allocation practices – to prevent it.

City law firm Kennedys has called in artificial intelligence (AI) experts at Manchester University to help develop a new product to combat insurance fraud. The two-year project, co-funded by the government agency Innovate UK, will involve academics develop a new system based on the law firm’s databases.

The more law firms find out about the planned Solicitors Qualifying Examination (SQE), the less positive about it they become, expecting that they will have to top up the knowledge acquired under the new route to qualification, research has found. The poll also found widespread ignorance of the Solicitors Regulation Authority’s planned overhaul of training.

Fees for conveyancing and lasting powers of attorney have fallen over the past two years, while they have risen for family work, a report by the Legal Services Board has found. It also revealed that only 18% of law firms publish prices for any of their work in these areas on their websites.

London law firm and alternative business structure Mishcon de Reya has invested cash in two of the six lawtech start-ups that its incubator, MDR LAB, chose from among a crowded field earlier this year. Mishcon also announced yesterday that it would run a similar competition in 2018.

Billy Bot, the ‘robot junior clerk’, is now managing up to 100 new instructions a day from solicitors and members of the public, agreeing fees, booking barristers, checking for conflicts and even making the coffee. The time the system saves has already meant that the clerks at Clerksroom have to work fewer hours than before, with no cut in salary.