Practice Management


LeO: Simplest complaints could take over a year to conclude

12 August 2020

The Legal Ombudsman has warned that if its poor performance over the last few months continues, it could take more than a year to process even the simplest complaints.


Judge loses race discrimination claim over litigant’s complaint

10 August 2020

A judge has failed in his claim that he suffered discrimination, harassment and victimisation due to his race over how a complaint against him by a litigant was dealt with.


Government set to mandate online probate applications

10 August 2020

Solicitor and other probate practitioners will have to apply online for grants of probate or letters of administration, under government proposals published today.


Partner fired for ‘topping up’ fees overturns tribunal ruling

7 August 2020

The Employment Appeal Tribunal has overturned a ruling that a law firm was entitled to fire a partner who was accused of ‘topping up’ legal aid fees with cash from a client’s father.


Lawtech firm eyes global push after raising £6m

6 August 2020

A lawtech business set up by a former City solicitor and his programmer brother is looking to expand further internationally after raising £6m in private equity funding.


Charities sue over senior partner’s theft from estates

4 August 2020

Multiple charities – including the Church of England – that claim they lost out after a senior partner stole millions from clients’ estates are suing her, her former partner, the firm and its insurer.


City giant offers support to staff suffering domestic abuse

4 August 2020

City giant Linklaters has introduced a new policy and package of support for employees who are living with domestic abuse, including paying for emergency hotel accommodation.


Australia uses AI to help separating couples split assets

3 August 2020

The Australian government has launched a A$3m (£1.6m) online platform which uses artificial intelligence to help separating couples divide up their property.


Lawyers must be able to report “mini-bullying moments”

31 July 2020

Lawyers must be able to report “mini-bullying moments” without fear that things will “go nuclear”, the global director of inclusion at Clifford Chance has said.


Government awards cash for Covid lawtech innovation

31 July 2020

Technology to support remote working, open justice, communication with clients and online will signing are among businesses to received government funding supporting Covid-related innovation.


Revealed: Most barristers failing to comply with transparency rules

30 July 2020

Little more than a third (37%) of barristers, chambers and firms regulated by the Bar Standards Board are fully complying with its rules on price and service transparency, it has emerged.


‘Deepfake’ warning over online courts

29 July 2020

Video manipulation software, including ‘deepfake’ technology, poses problems for remote courts in verifying evidence and that litigants or witnesses are who they say they are, a report has warned.


Solicitors bullish about future but doubtful about clients’ prospects

29 July 2020

Solicitors are generally bullish about the future, despite nearly one in four believing Covid-19 will harm their clients’ prospects and many predicting lower demand for legal services.


Land Registry embraces ‘witnessed electronic signatures’

27 July 2020

The last strict requirement to print and sign a paper document in a property transaction was removed today as HM Land Registry began accepting ‘witnessed electronic signatures’.


Legal sector “must be bold and embrace disruptive tech”

24 July 2020

Law firms need to have the courage to employ diverse and even abrasive characters who help disrupt the legal sector and ensure it does not fall behind other industries.

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Blog


What high-performing consumer claims firms get right

Recurring concerns about parts of the volume claims sector show that the gap between well-run firms and those struggling to manage volume effectively is widening.


The SRA’s 2025 AML report: What law firms need to know

The SRA has released its 2024-25 anti-money laundering report and the scale of supervision is striking – it carried out 935 proactive engagements in the year to 5 April 2025.


The managing partner in 2026: skills, security and strategic technology

The legal sector stands at a pivotal moment. The pace of technological change is accelerating, cyber threats are becoming more sophisticated, and client expectations are higher than ever.