Practice Management


Revealed: Law Society considers aptitude test to reduce numbers on LPC

9 September 2010

The Law Society is considering introducing an aptitude test for entry onto the legal practice course that will reduce student numbers, Legal Futures can reveal. Other initiatives being examined are a “warts and all” guide to qualification as a solicitor and incentives for firms to provide training contracts.


HBJ Gateley Wareing’s new Manchester office to move immediately to LawSoft

8 September 2010

Birmingham-based HBJ Gateley Wareing has moved quickly to integrate its new Manchester operation into its network by migrating the office to its LawSoft practice management system by the end of September.


Marketing staff shortage as top firms turn to hiring to make up huge revenue falls

7 September 2010

The top law firms are looking to bulk up their business development capacity as they face a major reduction in their fees, a survey has claimed. With partners in the top 10 firms seeing their average billable fees fall by £875,000 last year, recruitment consultancy Ambition says firms have responded by hiring marketing staff.


Face-to-face legal advice via the Internet as law firm buys Capita’s helpline

7 September 2010

West Midlands law firm Forum Law is planning to give legal advice over the Internet after buying Capita Assistance’s legal helpline business. Called Legal Assistance Direct (LAD), the service already had contracts to provide legal advice to over five million client customers of various institutions. It currently receives around 35-40,000 calls a year.


To publish or not? LeO reopens debate on naming and shaming firms over complaints

6 September 2010

The controversial prospect of publishing law firms’ complaints records will be put firmly back on the agenda with a consultation by the Legal Ombudsman, Legal Futures can report.


ARP crackdown “on track”, but almost half of firms still owe premiums

5 September 2010

Almost half of the law firms in the assigned risks pool (ARP) still owe premiums running to millions of pounds, although the ARP enforcement strategy has encouraged some to pay up, it has emerged.


Indemnity insurer extends quote period to 10 days, but rejects Law Society demand for 21

2 September 2010

The Law Society has squeezed a minor concession out of the unnamed professional indemnity insurer to whom it complained about giving solicitors just seven days to accept quotes.


Back to the future – two back-office processes that technology can improve

2 September 2010

IT plays a key role in increasing business efficiency and a change in the way the systems are run can have a great impact on the efficiency of a firm. Below I have outlined two key back-office processes, print management and automation.


Revealed: SRA complaints sparked Law Society guidance on “headline pricing”

1 September 2010

Solicitors Regulation Authority (SRA) complaints two years ago about the way some conveyancing law firms were advertising their prices led the Law Society to issue guidance last week on “headline pricing”, Legal Futures has discovered.


LawSoft Auto Billing delivers “real benefits for clients”

30 August 2010

Leading Scottish law firm Harper Macleod is moving towards 100% automated billing after delivering significant time savings and a better service for clients through its increased use of LawSoft Auto Billing from Legal Futures Associate Pilgrim Systems.


Upping the stakes

27 August 2010

QualitySolicitors is continuing to blaze a trail into the future of legal services. Its TV ad that premiered earlier this week demonstrates an intent that needs to be followed carefully. Craig and his team have moved the profession on significantly since their arrival a couple of years ago and we should thank them for that effort.


Quinn formally bows out as Law Society warns insurers over decision deadlines

19 August 2010

Quinn Insurance has finally confirmed that it will not be offering solicitors professional indemnity cover for 2010/11. But ex-Quinn sole practitioners will be boosted by the deal done by Legal Futures Associates Travelers and Prime Professions to offer most of them cover.


Surge in legal comparison websites

19 August 2010

The rate of new lawyer comparison websites is speeding up, with at least four ramping up in the past month. Arguably the most significant has been the launch of a UK version of FindLaw, the leading free legal information website in the US.


Legal Futures announces first events

18 August 2010

Legal Futures is pleased to announce its first two events, which will both take place in October and be chaired by Editor Neil Rose. Meanwhile, we are also working with publisher Raconteur Media to produce a second supplement within The Times on “Legal Efficiency”.


Award-winner Toller Beattie goes live with online client services from SOS

6 August 2010

Devon law firm Toller Beattie LLP this week launched anytime client online access to their files after fully implementing SOS Connect from Solicitors Own Software. Last month the firm picked up the Federation of Small Businesses’ awards for best use of IT and overall Devon county winner.

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Blog


Deenah Parmar

The trade-off mid-sized firm partners think they’re making

Most of the partners I talk to describe the same tension. They want the firm to run efficiently and hit its numbers, but they also want their people to feel supported, developed and fairly treated.


Communication as the core of client care in conveyancing

How a conveyancer approaches client care – particularly in relation to communication – can be the greatest differentiator for the success of a conveyancing firm.


Why brilliant lawyers sometimes fail

A question that often strikes a chord with partners in law firms is this: why is it that individuals who excel in one role sometimes struggle when promoted into another?