Practice Management


SRA under pressure to ban solicitors from offering cash inducements to bring claims

17 March 2011

The Solicitors Regulation Authority is under pressure to ban solicitors from offering potential claimants up-front inducements to bring an action so as to bring them in line with new rules coming into force for claims management companies.


Clients pushing big law firms to improve risk management, says survey

17 March 2011

Clients are expressing much more concern about the way the largest UK law firms are managing risk than before – and than the firms’ own lawyers, a survey has found. While just 21% of lawyers perceived risk management to be a “key priority”, 47% of clients thought it was.


News in brief: larger firms cool on ABS, LPO boost, women suffer on pay and more

8 March 2011

Our latest round-up of other news of interest to Legal Futures readers includes a survey of among larger firms about ABS intentions, a lay majority on the BSB, women lawyers convinced male colleagues are paid more, good news for a big LPO provider and much more.


Outsource some of your legal work to Northern Ireland, mid-sized firms urged

8 March 2011

Mid-sized law firms in England and Wales should consider the opportunities presented by outsourcing parts of their work to Northern Ireland, it was claimed last week. The province is not just an option for law firms opening a captive to do their own work or for legal process outsourcing companies to set up operations


Barker Gotelee implements DirectLaw to give clients online access to legal expertise

7 March 2011

Leading Ipswich law firm Barker Gotelee has implemented DirectLaw from Legal Futures Associate Epoq, giving family law clients convenient and easy online access to a suite of legal services, including divorce documents and pre-nuptial agreements.


Ombudsman criticises insurance exclusion approved by the LSB last year

4 March 2011

The Legal Ombudsman has criticised changes to the minimum terms and conditions for solicitors’ professional indemnity insurance that were approved by its parent Legal Services Board just last year.


Top law firm puts LawSoft at the heart of its future

3 March 2011

Top 200 law firm Stevens & Bolton LLP has finalised contracts with Legal Futures Associate Pilgrim Systems to replace its legacy practice management system with LawSoft. Based in Guildford, Stevens & Bolton LLP is one of the country’s leading regional… Read More


Lenders tell SRA: it’s too late to exclude our claims this year

3 March 2011

Removing financial institutions from compulsory professional indemnity insurance cover will cause “serious detriment to clients and solicitors” if it is forced through this year as planned, mortgage lenders have warned.


Regulators letting down consumers over complaints, says LSB

2 March 2011

Frontline regulators are letting down consumers by failing to collect information on how lawyers are handling complaints, a review by the Legal Services Board has concluded. This would make it difficult for them “to identify systemic issues and adopt a targeted approach to regulation”.


Law Society: SRA has “no coherent vision” for insurance reform

1 March 2011

Excluding claims by financial institutions from compulsory professional indemnity insurance cover will harm consumers and smaller law firms, cut access to justice and do little to reduce conveyancing claims, the Law Society has said.


Tikit Legal Office – what is it and why?

28 February 2011

This week’s Legal IT show sees Legal Futures Associate Tikit deepen its commitment to the legal software sector with the launch of the Tikit Legal Office platform. But what is it, where does it fit within the market and why should anyone be interested in it?


Virtual Practices helps ELS International revitalise and improve profitability

28 February 2011

In the last year ELS International, the London and Poole-based boutique law firm, has completely transformed its image, its offering and management team to deliver ‘fresh legal thinking’ to predominantly high net-worth clients. As part of the shake-up the firm decided to start from scratch as far as IT was concerned and turned to the outsourced accounting and legal software services of Legal Futures Associate Virtual Practices.


Davies & Gribbin prepares for the future with Proclaim

25 February 2011

Lancashire law firm Davies & Gribbin Solicitors has selected the Proclaim Practice Management software solution from Legal Futures Associate Eclipse for firm-wide rollout.


SOS Connect helps Attwells focus on customer care

25 February 2011

Whether catering for high end clients from its office in St John’s Wood, north London, or serving the needs of the wider population from its Ipswich base, Attwells Solicitors LLP is determined to provide a modern, efficient service with the focus centred on customer care.


Access denied to others as children of clients win valuable work experience

25 February 2011

The children of clients are given informal work experience at large commercial law firms “as part of business development”, the first ever research into the subject has found. Students who have had informal work experience while at school have an advantage in pursuing a legal career, but a lack of “social capital” means others are denied access to such opportunities.

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Blog


Deenah Parmar

The trade-off mid-sized firm partners think they’re making

Most of the partners I talk to describe the same tension. They want the firm to run efficiently and hit its numbers, but they also want their people to feel supported, developed and fairly treated.


Communication as the core of client care in conveyancing

How a conveyancer approaches client care – particularly in relation to communication – can be the greatest differentiator for the success of a conveyancing firm.


Why brilliant lawyers sometimes fail

A question that often strikes a chord with partners in law firms is this: why is it that individuals who excel in one role sometimes struggle when promoted into another?