Practice Management


LSB calls on profession to engage with comparison websites and “will consider” accrediting them

19 June 2012

The Legal Services Board has urged regulators and professional bodies to engage with comparison websites for the benefit of consumers, including providing access to their registers, Legal Futures can reveal.


News in brief: Quindell targets CMC aggregation, “charitable referral fees”, solicitor ad wins TV award

18 June 2012

Our regular round-up of news snippets features another acquisition by ABS-in-waiting Quindell Portfolio, a solicitor’s TV ad winning a Royal Television Society award, a firm donating referral fees to charity, and ABS compensation fund arrangements.


Law firms need to wake up to importance of apps, urges report

15 June 2012

Many law firms have failed to ensure their websites can be read by mobile devices, while others have produced “horrendous” applications (apps) for smartphones in their rush to be seen at the cutting edge of technology, a report has claimed.


Twitter becoming key referral source for solicitors, says research

14 June 2012

There has been a massive increase in people using Twitter to ask for recommendations of professional service providers in the last two years, with solicitors one of the most in demand, according to research conducted for Orange Business.


Yourfirm.law on the horizon as Internet body seeks radical expansion of domains

14 June 2012

Six businesses – including a law firm – are battling for control of a new .law domain that is set to become available as the body that co-ordinates Internet addresses opens up the market radically. There is also competition for the generic top-level domains (gTLDs) .lawyer and .legal.


SRA: referral fee ban could drive many firms out of business – and may not even stop dodgy claims

13 June 2012

The impending ban on referral fees in personal injury could result in a “steep increase” in the number of financial failures amongst small law firms – but may not actually discourage spurious claims – the Solicitors Regulation Authority has warned.


Online legal documents: “not a place for the faint-hearted”

12 June 2012

The only winners in the online legal documents business are those supplying services to the likes of law firms, financial institutions and trade associations – rather than selling them directly to the end-user – new research has found. It warned that engineering online legal documents is not an end in itself.


More firms paying partner bonuses while embracing alternative compensation systems

11 June 2012

There has been a surge in large law firms paying partners bonuses over recent years along with distinct shifts in the way they compensate partners more generally and away from lockstep, new research has revealed.


News in brief: CIPA chief eyes ABSs, Co-op boss to bow out, law firms are “cybercrime target”, and more

11 June 2012

Our regular round-up includes strong backing for intellectual property ABSs, Eddie Ryan leaving Co-operative Legal Services, a new digital copyright licence for law firms, an “unacceptable” lack of transparency over PII commissions, and a warning that law firms are being targeted by online espionage.


Internet revolution “yet to reach legal services” as consumers cry out for better online help

8 June 2012

The Internet revolution has “yet to reach legal services”, new Legal Services Board research has found, meaning consumers jump at the idea of an ‘official’ online resource to help them resolve their legal issues.


“Disruptive” procurement business targets legal market

6 June 2012

A “disruptive” services procurement platform that allows small and medium-sized businesses to put out tenders to an expert community and manage them, all via the cloud, is set to enter the legal market.


Line of solicitors being marched through SDT for failure to pay insurance premiums

23 May 2012

Fifteen solicitors have had sanctions imposed by the Solicitors Disciplinary Tribunal – including indefinite suspensions – for failing to pay the premiums demanded while their firms were in the assigned risks pool, with 15 more still to face the tribunal.


Law Society backs alternative routes to qualification as Mayson airs fears over direction of LETR

23 May 2012

The Legal Education and Training Review should lead to alternative routes to qualification through a modularised and work-based approach, the Law Society has said. It comes as Professor Stephen Mayson has expressed concern that the review is in danger of being subsumed by vested interests.


Goodbye solicitors, hello ‘regulated legal advisors’: consumer panel seeks radical training reform

21 May 2012

Lawyers’ legal education and training should be aimed at the specific activities they will be authorised to practise rather than at achieving a particular title, the Legal Services Consumer Panel has urged.


SRA scraps minimum salary for trainees

17 May 2012

The minimum salary for trainee solicitors will be scrapped on 1 August 2014, the board of the SRA decided yesterday, saying it is not the job of a regulator to control wages. Firms will be required to pay the national minimum wage of £6.08 an hour.

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Deenah Parmar

The trade-off mid-sized firm partners think they’re making

Most of the partners I talk to describe the same tension. They want the firm to run efficiently and hit its numbers, but they also want their people to feel supported, developed and fairly treated.


Communication as the core of client care in conveyancing

How a conveyancer approaches client care – particularly in relation to communication – can be the greatest differentiator for the success of a conveyancing firm.


Why brilliant lawyers sometimes fail

A question that often strikes a chord with partners in law firms is this: why is it that individuals who excel in one role sometimes struggle when promoted into another?