Marketing & PR

Clerksroom to pioneer pay-as-you-go video conferences with barristers

4 January 2017

National direct access chambers Clerksroom is to offer clients pay-as-you-go video conferences with barristers by the end of this year, it has emerged. Clerksroom has also won a place in the final of Disruptive Tech TV’s sales pitch competition – recruiting one of the judges as a client in the process.

Will writers strike bum note in bid to encourage uptake

25 November 2016

The Society of Will Writers has launched a blunt campaign to encourage people to make a will, entitled ‘No will equals poo’. The visual featuring the poo emoji is accompanied by a short YouTube video that asks: “Do you want to be remembered only for the mess you leave behind?”

ULaw forced to stop calling itself “UK’s leading law school”

16 November 2016

The University of Law is to stop claiming that it is the “leading” law school in the UK in the wake of a ruling by the Advertising Standards Authority. The watchdog upheld a complaint about an advert published by ULaw after finding the evidence supplied by the university incompatible with such a claim.

Will-writing company fined £30,000 for unsolicited marketing calls

11 November 2016

A will-writing company has been fined £30,000 for making unsolicited marketing calls to people registered with the Telephone Preference Service. It used information from a third-party company, which claimed the people on its list had opted in to receive unsolicited direct marketing calls.

“Brand-driven” law firm becomes ABS to start rolling out concept, starting with its own chambers

8 November 2016

A “brand-driven” solicitors’ practice specialising in employment law has become an alternative business structure in order to bring its ‘virtual’ barristers’ chambers under the ABS umbrella. Once the concept is proven, it aims to roll it out across other areas of practice.

Law firm’s ballet dancers advert was “mild innuendo” and not sexist, advertising watchdog rules

12 October 2016

An advert for family law services featuring the torsos of four female ballet dancers with their arms crossed over the chests with the tagline ‘Protect your assets’, was “mild innuendo” and not offensive, the Advertising Standards Authority has ruled.

Conveyancers “failing to differentiate themselves from competitors”, mystery shop finds

30 September 2016

Law firms are missing a key opportunity to differentiate themselves against online providers of residential conveyancing because they fail to deal with telephone enquiries properly, a report that includes three years of research in has found.

Rocket Lawyer blasts into mainland Europe on back of UK success

7 September 2016

Online legal services business Rocket Lawyer is expanding into continental Europe on the back of its success in the UK to date, which has seen nearly 200,000 people sign up to the service and create more than a million documents in less than four years.

Still hanging on the telephone – law firms fail the mystery shopping test

5 September 2016

There is still evidence of a culture within law firms where incoming client enquiries are not valued, or seen from the client’s point of view, a new report has found. Concert’s Legal services communications report said there was a “particular gap” around sales-focused communication.

Finally – insurers get it in the neck for not passing on whiplash savings

30 August 2016

The insurance industry had a taste of its own PR medicine over the weekend after The Times accused insurers of “cheating motorists” by not passing on whiplash savings. Meanwhile, cold-calling was back on the agenda after separate announcements by Which?, the Information Commissioner and National Accident Helpline.

Lawyer-matching service for SMEs bids to crowdfund £360k as it eyes major growth

26 August 2016

A lawyer-matching service for SMEs has raised £50,000 in less than three days as it bids to crowdfund £360,000 for the next stage of its development. LawyerFair told potential investors that “legal services are an inefficient, low innovation marketplace” and that within three years it would be turning over £4.6m.

Advertising watchdog raps CMC for misleading consumers about fees

17 August 2016

A claims management company in Manchester has become the latest to be slapped down by the Advertising Standards Authority after failing to make clear to potential customers that the amount of money they could receive was before its 33% fee was deducted.

The Brexit effect – EU law high on the list of searches for direct access barristers

5 August 2016

Civil, property and employment matters are the most-searched for areas of practice on the Bar Council’s Direct Access Portal, figures released yesterday showed – with EU law fourth on the list as people and businesses try to come to terms with Brexit.

Firms sign up to online service that aims to match would-be clients to individual specialists

27 July 2016

Several well-known law firms have signed up to Oratto, the latest ‘find a lawyer’ website to hit the market, including Manchester firms JMW, Berg and Pannone Corporate, Liverpool’s Jackson Canter, Sheffield-based Simpson Sissons & Brooke, and Peterborough-based Buckles.

Lawyer-matching service aims to recruit 20,000 clients, says solicitor founder

21 July 2016

A lawyer-matching service to be launched by a Manchester solicitor next month aims to recruit 15,000 to 20,000 clients by the end of the year. Kid Harwood, director of Lawbid, said the service wanted to change the “balance of power” for consumers.

← Page 2 Page 3 of 18 Page 4 →


24 January 2020

GDPR: Top UK law firms falling victim to human error

Nearly half (48%) of the top 150 law firms have reported data breaches since the GDPR came into force in May 2018. And, of those breaches, 41% were a result of emailing the wrong person.

Read More