LeO: Lawyers show “no empathy” towards complaining clients
Lawyers take a defensive or confrontational approach to complaints “as standard, showing no empathy or understanding of clients’ experience”, the Legal Ombudsman has said.
Extinction Rebellion protestors storm City law firm’s office
Extinction Rebellion protestors targeted the offices of City giant A&O Shearman this week with a demand that it cut ties with the fossil fuel industry “immediately”.
LSB seeks 14% budget hike as it targets stronger regulator oversight
The Legal Services Board has proposed a 14% hike in its budget as it looks to strengthen direct oversight of the frontline regulators, which may include active monitoring of the SRA.
Ethnic income and pupillage gap at Bar laid bare
The median earnings of White barristers are 54% higher than Black barristers and 32% higher than Asian barristers, according to new research by the Bar Council.
PI lawyer brought “fundamentally dishonest” claims – and lied on CV
A personal injury fee-earner lied about injuries she suffered in three car accidents, as well as about her academics and professional status, a circuit judge has ruled.
Solicitor blasts “greedy” funder for Mastercard settlement opposition
An extraordinary war of words has broken out between the solicitor and funder involved in Walter Merricks’ landmark collective action against Mastercard over its proposed settlement.
Veteran solicitor struck off for forging client’s signature
A veteran solicitor who falsified a client’s signature on a notice of severance as part of divorce proceedings after losing the original has been struck off.
Court backs InjuryLawyers4U in dispute with founder law firms
Three law firms that were original members of the Injury Lawyers 4U marketing collective have suffered a major setback in challenging changes to how much they pay towards it.
Pioneering collective action settles subject to tribunal approval
The groundbreaking collective action brought against Mastercard has settled, subject to approval by the Competition Appeal Tribunal, it was announced yesterday.
AI “could amplify gender biases in legal profession”
Increased use of artificial intelligence could “perpetuate or even amplify existing gender biases in the legal profession”, new research has warned.
