Law firms “getting even worse” at handling telephone enquiries, says mystery shopper
The way law firms handle telephone enquiries from prospective clients is so bad that “it’s as if every managing partner in the land met up at a secret location and agreed the worst way possible to deal with them”, a leading consultant has claimed.
Slater & Gordon “closing in” on £900m Quindell deal
Quindell confirmed today that it is considering a deal with Slater & Gordon that would see the listed Australian firm buy its legal division for £640m plus receipts from the settlement of noise-induced hearing loss cases.
SME law firms’ strong performance creates investment pressure
Small to medium-sized UK law firms are enjoying a sustained period of economic recovery, but face new challenges arising from renewed growth, according to a major study examining a wide range of performance indicators.
Bitcoin specialist ABS rides litigation wave from volatile digital currency
A partner at a small West London firm has taken ‘niche’ to a new level by specialising in litigation resulting from the first few turbulent years of digital currency bitcoin.
Large conveyancing firms grab market share as firm numbers fall
The biggest conveyancing firms have benefited the most from the recession, while the number of practices involved in conveyancing has continued to fall, a survey has revealed.
The first “teaching law firm”? Law school applies for ABS licence
Nottingham Law School, part of Nottingham Trent University, has applied to the Solicitors Regulation Authority for an alternative business structure licence that would allow it to create a “teaching law firm”.
SRA delays second phase of reforms on submitting accountants’ reports
The Solicitors Regulation Authority has delayed the introduction of the second phase of its reforms of the rules on submitting accountants’ reports from next month to November this year.
MPs tell government to consult on formal regulation of McKenzie Friends
MPs have called on the government to consult on whether there should be formal regulation of McKenzie Friends, whether or not they charge fees. They said encouraging the use of McKenzie Friends “may in some circumstances amount to a counsel of despair”.
Express Solicitors poised for further acquisitions after £10m funding boost
Express Solicitors, the Manchester personal injury firm, is poised to make further acquisitions after securing £10m funding from the Royal Bank of Scotland. It said the money allowed a focus on growing the business “without having to compromise” on other areas.
RSA teams up with Parabis to launch alternative business structure
Insurance giant RSA, formerly Royal and Sun Alliance, has entered the legal services market by obtaining a licence for an alternative business structure in partnership with national firm Parabis. RSA Law will go live next month.
