Law firms disagree on what should be considered a complaint
Law firms are divided over what should be regarded as a complaint from clients, a survey by the Solicitors Regulation Authority has found.
Compensation levels off the table in MoJ whiplash reforms review
The Ministry of Justice has launched a call for evidence to inform its review of the whiplash reform programme, but made clear the damages tariff is not up for debate.
Judge surprised that paralegal did not know legal limits of her work
The High Court has expressed surprise that a paralegal did not know more about the restrictions that the reserved legal activities imposed on her work.
Justice charity gears up to award collective action grants
The Access to Justice Foundation has announced its strategy for dispensing grants from money received from collective actions.
Judge slashes law firm’s costs because of Mazur
A regional costs judge has described how he applied the ruling in Mazur to cut the costs awarded to a law firm in a housing possession case from £3,000 to less than £500.
Largest law firms raise rates by 10% but cut staff
The top 10 law firms have raised hourly rates by over 10% to an average of almost £500 while cutting staff numbers amid growing concern about the impact of AI.
Law firm accuses motor finance lenders of “systemic obstruction”
A law firm representing huge numbers of people with car finance mis-selling claims has accused lenders of “systemic obstruction”.
Advice agencies call for national strategies to tackle “workforce crisis”
The body that supports 700 advice agencies around the UK has called for national strategies across the UK to tackle a “severe and growing workforce crisis”.
Pioneering AI law firm untroubled by impact of Mazur
The Mazur ruling will have no impact on the work of the first regulated AI law firm as the technology is not conducting litigation, its founder has asserted.
SSB Law victims pile pressure on SRA over other volume claims firms
The collapse of SSB Law was not a one-off and a wider review of the SRA’s handling of volume claims firms is needed, victims of the scandal have argued.
