Service with a smile?
The Provision of Services Regulations contain provisions as to the information which lawyers must give to clients and customers. Duncan Finlyson of Lawyers Defence Group outlines their implications
Man in the middle
Now the Legal Services Board has taken on its full powers to supervise the legal profession, Legal Futures Editor Neil Rose talks to its chairman, David Edmonds, to see what lawyers can expect of it.
Grey, shy and retiring? Not us!
Patricia Wheatley Burt (FCIPD), a director of Legal Futures Associate Trafalgar, argues that firms need to develop strategies to retain older lawyers, for everyone’s benefit.
Accounting for success
Alison Gorringe, chief executive of the Institute of Legal Cashiers & Administrators, looks at some of the issues around the Solicitors Accounts Rules, such as what to do with small balances left over on a file.
External capital and law firms – the future
Chris Marston, Head of Professional Practices at Lloyds TSB Commercial, a Legal Futures Associate, offers some thoughts on the opportunities and the threats posed by the next stages of the Legal Services Act.
