Do today’s clients expect more frequent and engaging interactions with their legal services providers?
People are now demanding more frequent and engaging transactions as technology continues to evolve and push the legal profession to become more efficient and digitised. A whole new generation are now accustomed to the seamless user experience they get when they log on to social media and when banking online, so it goes without saying that they now expect the same from their lawyers.
Legal Eye sponsor Professional Roundtable
Legal Eye was pleased to sponsor the Today’s Wills and Probate Roundtable which took place in London earlier this month.
Niche south Wales practice signs up to SOS Connect
A niche family law practice has signed up to integrated practice and case management with SOS Connect from Solicitors Own Software – and praised staff there who have “gone the extra mile” during the transition process.
Case study: Immediate retirement following Cash Flow Planning
During an initial meeting with his Saunderson House adviser, Mr Hansford explained he had been considering retiring from his position as a partner at Chamberlain Grant LLP in the next year or so. He was hesitant about doing so however, as he wanted to be sure that he and his wife would have sufficient funds in their portfolio to maintain their standard of living over the long-term, and be in a position to gift additional monies to their children for property purchases.
New head of business development Denise Kitchener the ‘perfect fit’ for Hudgell Solicitors as firm targets further growth
Hudgell Solicitors says the appointment of Denise Kitchener as its new national head of business development is the ‘perfect fit’ for a firm expanding its work with a passion for fighting for the rights of the people it serves.
Latest compareDocs release expands document comparison to include comparing snippets of text or code for differences
DocsCorp, the leading provider of document productivity tools, today announced that its document comparison software, compareDocs, has undergone a major upgrade that includes two new comparison workflows; Compare Selected Text and Compare from Clipboard. The latest version (4.3 U2) is now available.
Concert Networks launches Secret Shopper 18
For the fifth consecutive year, Concert Networks are carrying out their popular Secret Shopper research, which sets out to discover the best (and not so good) practices in communication among some of the UK’s top law firms.
Dear CRM agony uncle: I just don’t know if they’ve lost interest…
Dear CRM Agony Uncle, Given that it’s Valentine’s Day – I have to ask – how can you tell when someone you’ve been close to has lost interest?
