Tikit retains its ISO 9001 certification for global Support Desks for eighth consecutive year
Tikit has retained ISO 9001:2008 accreditation for all of its support offices in the UK, Canada and Australia.
Tenzing backs leading managed service provider to the legal sector, Converge TS
UK lower mid-market investor, Tenzing, today announces its investment in Converge-IT.Net Ltd (‘Converge TS’), the specialist provider of managed and hosted IT services to the UK legal sector.
Tikit webinar: PwC, Tikit and Introhive on building better relationships with your CRM
Cracking the user adoption challenge is the first step to harnessing the power of your CRM system. If the system is being used properly, what exactly can users expect to gain which will help them manage their relationships?
Taking the pain out of complaints handling
When it comes to dealing with complaints, 9 out of 10 firms recognise that it makes sound commercial and business sense to handle complaints quickly and efficiently. The Solicitors Regulation Authority (SRA) and Legal Ombudsman (LeO) jointly commissioned London Economics and YouGov to undertake independent research into the experiences and effectiveness of solicitors’ first tier complaints handling process.
Hoowla launch Wills and LPA calculator
Following on from the success of their Conveyancing Quote Calculator, and with demand from customers, Hoowla have launched a Wills and LPA Calculator. As with the Conveyancing Calculator, the Wills and LPA Calculator enables firms to streamline their internal process of generating and emailing quotes for wills and lasting power of attorney, reducing the quoting time down to under a minute.
New Conveyancing Firm LPL Choose Hoowla for their Case Management Software
Launched in August 2017, Manchester’s newest conveyancing firm LPL have partnered with Hoowla to enable them to provide a fast, efficient and modern service to their clients using Hoowla’s case management software.
Dishonesty: Oh my, we’re finally moving away from the ‘Ghosh Test’
The recent Supreme Court ruling in Ivey v Genting Casinos (UK) Ltd t/a Crockfords [2017] UKSC 67 will have a huge impact upon the test for ‘dishonesty’ in criminal and professional disciplinary proceedings. Since 1982, dishonesty has been considered on the basis of the two stage, objective and subjective test arising out of R v Ghosh [1982] EWCA, – the “Ghosh Test”.
Government response to Lammy review a ‘missed opportunity’
The Chartered Institute of Legal Executives (CILEx) has expressed disappointment that no new action has been announced to improve the diversity of the judiciary in the Government’s response to the Lammy Review.
