Delivering client care with a wow
Outsourcing important business functions such as marketing, HR and IT to attract cost savings, leverage expertise and gain greater competitive advantage has long been normal practice for law firms – so why have they been reticent to outsource aspects of customer service until now? And how can firms be sure to make sure it’s on brand when they do?
Webinar: How to convert more telephone enquiries for personal injury work into business
With next April’s Civil Liability Act reforms looming on the horizon, there has never been a more important time for law firms to maximise their conversion rates and reduce the cost of acquisition.
Grave danger – Cemeteries as a source of groundwater pollution
Halloween is now nearly over, and bringing with it thoughts of ghosts, skeletons and spooky cemeteries. Graveyards have long been considered scary places thanks to the corpses beneath our feet, but probably not because of the contamination risk they can pose to groundwater.
Client service improved through AML technology
More law firms are benefiting from significant time savings while improving the consumer experience they provide clients by adopting the latest in anti-money laundering and client verification technology.
Avoiding disciplinary processes for inefficient AML checks
Join Thirdfort and Lawyer Checker for a free webinar on how Thirdfort can reduce your law firm’s anti-money laundering (AML) administration.
OneSearch Direct launches industry-wide survey
OneSearch Direct, the largest local search data company in the UK, has launched an industry-wide survey to seek clarification on what truly matters to today’s conveyancers in the UK.
Legal accounts: Top tips for improving billing efficiency
We all love being paid, but not necessarily the hassle of billing. With a number of moving parts – invoice generation, double entry, compliance requirements, VAT, tax, chasing bill payments – legal accounting is not always fun.
Tikit’s Global Support department gain ISO 9001 certification for the eleventh consecutive year
Tikit, a global provider of technology solutions to law firms, today announced that their Support department have achieved ISO 9001:2015 certification again, making this the eleventh consecutive year of ISO achievement for all three support locations globally.
