Innovative problem solving helps Askews improve client care
The stamp duty holiday has created a welcome boom for conveyancing teams and a glut of enquiries from buyers keen to take advantage of the savings. In such a highly competitive field of law, providing quotes quickly and handling enquiries efficiently is a point of potential advantage – but it’s not without its challenges.
The SQE explained
The Solicitor’s Regulation Authority has announced big changes to the qualification process for solicitors in England and Wales. Here at Flex Legal, we’re hugely excited about this! The new system offers aspiring solicitors an exciting new means to qualify without trying to break through the dreaded Training Contract bottleneck.
Price transparency compliance unacceptably low
The Solicitors Regulation Authority has recently found that compliance with its transparency rules remains unacceptably low and has been using its enforcement powers to punish non-compliant firms; in January 2021 alone nine firms were either rebuked or fined for not complying with their obligations.
Clio and Advantage Consulting form strategic partnership in the UK
Advantage Consulting and Clio have formed a strategic partnership in the UK. As part of the deal, Advantage Consulting will offer Clio’s legal software solutions as a premium case management solution to its clients, including the Advantage 365 platform and the Advantage Legal Network member firms
Legal firms among the best performers in call waiting time survey
Legal companies are among the best performing businesses for customer care and low call waiting times, according to new research. The survey of 1000 people by leading outsourced comms company Moneypenny revealed that just 6% of survey respondents feel legal firms have poor call handling times – compared with utility companies (33%) doctors (27%), banks (25%) and phone companies (21%). The best performing businesses of all were estate and letting agents at 5%.
LAWFUSION Datacentre expansion to meet growing demand
Select Legal Systems Limited have announced today their six-figure LAWFUSION Datacentre expansion. The UK based software house, authors of leading legal practice management software system for law firms, have continued to grow consistently since their last datacentre upgrade in the Summer of 2016.
What you need to know about the new Insurance Distribution Directive
There is an ever-increasing need for insurance products in conveyancing and this need should be considered as managing risk and not just as selling products. Search and indemnity insurance is bought by conveyancers on behalf of their clients and with the new Insurance Distribution Directive (EU legislation that sets regulatory requirements for firms designing and selling insurance products) it is important that conveyancers are confident that the policy they are purchasing is the best available.
OneSearch Direct urge local authorities to address “postcode lottery” for homebuyers
OneSearch Direct, the largest local search data company in the UK, has warned that the disparity in search delays is creating a postcode lottery where an increasing number of homebuyers are being unfairly penalised. OneSearch believe some local authorities are failing to prioritise the homebuying process at a time when the housing market is one of the most prominent pillars bolstering the economy.
